C.C. No. 67/2006

Memo No. 87252/88052/SSM-460

Dated. 21/12/06

Sub: T&D Loss Reduction and Improvement in Consumer service Instructions thereof.

With a view to take concrete steps to achieve the desired target for reduction in T&D losses, instructions were issued vide CC No.37/06 dated 18.7.06. However, in view of the difficulties being experienced by the field officers in implementing these instructions in letter and spirit, no. of clarifications are being sought by them. Keeping in view these practical difficulties in implementing HVDS Scheme as such & based on the feedback from the field officers, the matter has been reviewed and it has been decided as under:-

(i) In case of shifting of AP tubewell connection, shifting may be allowed on LT if it is technically feasible to release the connection at the new site on LT i.e. if the feeding transformer at the new site can take up the load. However, if for allowing tubewell connection at the new site, augmentation of transformer is involved then the connection at the new site shall be released only under HVDS as per the instructions issued vide CC No. 37/06 and the cost of transformer in addition to other applicable charges shall also be borne by the consumer. However, in case where notice had already been issued to the consumer on or before 30.9.2006 for deposit of charges for shifting of tubewell connection, then shifting shall be carried out as per notice served to the consumer.

(ii) For DS/NRS loads above 10 KW and upto 20 KW and SP connections:-

(a) Connection shall be released on LT provided the length of LT line including the existing LT line from H-pole near the transformer does not exceed 250 metres in any case and no augmentation of the existing distribution transformer is required. However, if the existing transformer is of less than 200 KVA capacity then it can be augmented upto 200 KVA for release of connection on LT.

(b) In case where augmentation of transformer beyond 200 KVA is required, the connection shall be released only by providing new transformer of suitable capacity & LT line of the de-loaded transformer further to new transformer shall be shifted to the new transformer.

(c) In case where the new connection is required to be released on HVDS but it is not possible to release the connection on HVDS due to locational/practical constraint, such connection shall be allowed to be released on LT with the approval of Addl.SE/Sr.Xen who will record reasons for allowing such relaxation.

(iii) For DS/NRS consumers with loads above 20 KW:-

(d) In case where the existing transformer can take the load to be released with maximum length of LT from the transformer limited to 250 metres , the same be released from the existing transformer.

(e) If augmentation of existing transformer is required to release the load on LT, it should be released by providing additional transformer of required capacity at the load center and LT around the proposed transformer will be shifted to this new transformer ensuring maximum improvement in the LD system.

Sd/-
Dy.CE/Sales
For CE/Commercial
PSEB, Patiala

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C.C. No.66/2006

Memo No.84797/85597/SSM-414/TW/L-124

Dated. 19/12/06

Subject:- Release of new tubewell connections under Chairman Priority quota – clarification thereof.

Field officers have sought clarification as to whether the connections under Chairman’s Priority quota are to be released by providing the distribution transformer at Board’s cost or the prospective consumers may be asked to provide their own transformer.

In this context ,it is clarified that as per instructions already issued vide CC No. 47/05 dated 20.7.05 followed by CC No. 68/05 dated 1.12.05 and CC No. 13/06 dated 17.3.06 ,all new AP tubewell connections under Chairman’s discretionary quota were to be released on LT through Board’s own transformer . As per CC 37/06 dated 18.7.06,all new AP tubewell connections are to be released under HVDS only w.e.f 1.10.06 onwards by providing individual small distribution transformer for each connection on single pole structure at Board’s cost subject to recovery of service connection charges as per existing instructions.

In view of the position explained above, it is clarified that new AP tubewell connections under Chairman’s discretionary quota are also to be released by providing individual small distribution transformer for each connection on single pole structure at Board’s cost .

Sd/-
Dy.CE/Sales
For CE/Commercial
PSEB, Patiala

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C.C.No.65/2006

Memo No. 81953/82753/SSM-416

Dated. 11/12/06

Subject:- Providing Urban Pattern Supply to Dalit Basties ,Be-Chirag Villages & Deras/Dhanies having cluster of 5 or more houses.

The precondition of minimum 20 houses for providing Urban Pattern Supply to the village Dhanies /Deras at the cost of Board by laying single phase 11 KV system was relaxed to 15 houses vide CC No.20/2004 dated 19.4.2004.

On the persistent demand of farmers/residents presently residing in Deras/Dhanies, Dalit Basties, Be-chirag villages etc. forming a cluster of 5 or more houses and located at a distance of more than 500 mtrs. from the village phirni, for urban pattern supply The matter has been considered & it has been decided as under :-

(i) Urban Pattern Supply, shall be provided at the Board’s cost to the farmers/residents presently residing in Deras/Dhanies ,Dalit Basties, Be-Chirag Villages forming a cluster of 5 or more houses situated adjoining to each other and spread over in a stretch of maximum of 300 meters from one end to the other end and located at a distance more than 500 meters from the village Phirni without any limit by providing:-

(a) Single phase 11 KV line tapped from the nearest UPS feeder & by installing single phase 11 KV ,10 KVA distribution transformer.

(b) At the 1^st stage the erection of 11 KV single phase lines and installation of single phase transformers will be completed by RE/APDRP Organisation and the remaining LT work i.e installation of energy meter and laying of services will be carried out by respective DS Sub-Divn. of the concerned area.

The existing instructions as contained in CC 22/02 dated 31.5.2002, CC 58/03 dated 26.8.03 & 20/04 dated 19.4.04 shall stand amended to the above extent.

Sd/-
Dy.CE/Sales
For CE/Commercial
PSEB, Patiala

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C.C.No.64/2006

Memo No.79414/80214/SSM-451-A/Vol.II

Dated. 29/11/06

Sub: One Time Settlement offer for all categories of permanently disconnected defaulting consumers.

As per instructions issued vide CC: No. 16/06 dated 17.04.2006, the One Time Settlement (OTS) package introduced vide CC: No. 42/2002 dated 12.08.2002 was available upto 30.9.2006, for reconnection of various categories of consumers, whose connections were disconnected temporarily/permanently upto 31.3.2005.

In view of the encouraging response of the consumers, the matter has been considered and it has been decided to extend the One Time Settlement package upto 31.03.2007 for revival of sick Industry and other categories of consumers. With this extension, the consumers whose connections stand disconnected temporarily /permanently upto 30.09.2005 can opt for reconnection upto the validity of the scheme i.e. 31.03.2007.Field Officers are requested to give vide publicity to the above instructions.

Sd/-
Dy.CE/Sales
For CE/Commercial
PSEB, Patiala

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C.C.No.63/2006

Memo No. 78267/79067/DSA/Vol.I/Comml.

Dated. 27/11/06

Sub: Constitution of State/Zonal Level Dispute Settlement Committees of PSEB.

In partial modification to the instructions circulated vide CC No.4/2005 dt. 14.1.205 and in continuation to CC No. 29/05 dt. 5.5.05 the nomination from industry on the panel of Circle Dispute Settlement Committee of Operation Circle, Mohali appearing at A(iv)(1), Page 2 of the Annexure has been amended to read as under :-

Page 2, A (iv)(1), Sh. Balbir Singh, President, Mohali Industries Association, MIA Bhawan, Bay No. 143-144, Opposite ESI Hospital, Industrial Area, Phase VII, SAS Nagar, Mohali-160055.

All other provisions of the CC No.4/2005 dated 14.01.2005 & CC No.29/05 dated 5.5.05 shall remain unchanged.

Sd/-
Dy.CE/Sales
For CE/Commercial
PSEB, Patiala

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CC No 62/2006

Memo No. 77375/78125/CC/T/11/L

Dated : 22.11.06

Sub:- Review of General Conditions of Tariff of Seasonal Industries and consequential review of Tariff order for the year 2006-07.

PSEB vide CC No. 20/2006 DT. 12.5.2006 and CC 36/2006 dt. 14.7.2006 has revised the tariff for Seasonal Industries w.e.f. 1.4.2006 and the General Conditions of Tariff & Schedule of Tariff on the directions of Punjab State Electricity Regulatory Commission. As per above instructions reduced MMC was leviable for the off season period for the months of March to August. Punjab Rice Millers Association (Regd.) and Punjab Cotton Factories and Ginners Association (Regd.) petitioned PSERC against levy of MMC during off season period.

PSERC after considering the petition and hearing the view point of PSEB & Rice Miller Association has decided vide order No. PSERC /Reg. 153/6752 dt. 31.10.06 that the General Conditions of Tariff made applicable by the commission with effect from 1.4.2006 shall not apply for the financial year 2006- 07 in so far as Seasonal Industries are concerned and the instructions in this respect as applicable before the issue of General Conditions of Tariff will continue to apply for the financial year 2006-07. So for seasonal Industries the tariff as was applicable prior to 1.4.2006 would remain applicable for the financial year 2006-07. Necessary action may be taken accordingly.

It is also requested that wide publicity may be given for the information of the concerned consumers please.

Sd/

Director/Sales-II,

PSEB, Patiala .

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C.C. No.61/2006

Memo No. 76213/77013/ SSM-414/TW /Policy-06-07

Dated.20/11/06

Subject:- Tubewell Policy- Release of tubewell connection under General Category- Amendment thereof .

On the basis of feed back from the field officers, instructions were issued vide CC No.58/06 dated 3.11.06 that in the Operation Divisions, where no AP T/W application, registered upto 31.3.88 under General Category was pending, new AP T/W connections under General Category would be released against the test reports received against applications registered upto 31.3.90 in the order of seniority based on the date of registration of application and the material for the release of these connections would be issued by the Stores Organization subject to certification by the concerned Sr.Xen/Addl.SE on the indent itself that no T/W application registered upto 31.3.88 under General Category is pending under his Division. The Operation Divisions where applications registered upto 31.3.88 under General Category were still pending for release of connection, all out efforts are to be made by the field officers to clear such pending applications registered upto 31.3.88 and thereafter action should be taken as above regarding release of new AP connections under General Category against applications registered upto 31.3.90.

The matter has been reviewed further and it has been decided that the cut-off date for release of new AP tubewell connections under General Category in respect of operation divisions where no AP T/W application registered upto 31.3.88 under General Category is pending, shall be 31.12.90 instead of 31.3.90

Al­l other terms & conditions of CC No. 58/06 dated 3.11.06 shall remain unchanged.

Sd/-
Dy.CE/Sales
For CE/Commercial
PSEB, Patiala

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CC No. 60/2006

Memo No. 74287/75087/Indl./SNG/55

Dt. 14.11.06

Sub: Non-availing of Full sanctioned load at the time of release of new Connection –Amendment to ESR 35.

Clarification has been sought by field offices regarding applicability of ESR Clause 35 titled “Non availing of full sanctioned load at the time of release of new connection” for the cases involving extension in load on the plea that the Regulation is applicable for release of new connections sonly.

Upon ,consideration of the after it has been observed that the instructions are not clear as to whether these are applicable to new connections only or to cases of extension in load as well it is also felt that extension n load involves addition of new equipment/machinery which is; equivalent to installing load of new connection for all intent and purposes. Thus ,it is very much logical that the facility of; building up of the load in phases as per instructions of ESR clause 35 should also be applicable for cases involving extension inn load.

The matter has been considered by the WTMs and it has been decided to incorporate a new clause 35.1.3 in the PSEB Electricity Supply Regulations as under:

“The provisions contained in ESR clause 35.1.1 and 35.1.2 shall be applicable for release of extension in load also ,to those LS consumers ;whose connected load including applied extension in load is more than 1 MW”

All other terms and conditions as applicable as per ESR 35 shall remain unchanged.

Sd/-

Director/S-II

PSEB,Patiala.

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C.C. No. 59/2006

Memo No. 73295/74095/SSM-414/Drip

Dated.10/11/06

Subject:- Release of tubewell connections on priority to the farmers installing Drip/ Micro Sprinkler Irrigation system.

The present water scene of Punjab is pointing towards the repid degradation of ground water resources. The ground water table decline has crossed 30 cm annually and more than 100 blocks of the state have suffered groundwater degradation of more than 100% . Thousands of tubewells in the state have been forced to be converted from centrifugal to submersible pumping even in this era of power shortage. In the long run, ground water conservation is the only alternative to restrict this dangerous trend of ground water level decline.

The Government of India has launched National Horticulture Mission (NHM) for holistic development of horticulture in the country . Another programme of Micro Irrigation (MI & Drip/Sprinkler System) of horticulture has been launched. To encourage water conservation by using drip/sprinkler irrigation system and in the best interests of the farmers & State, a meeting regarding allowing priority power connections to the farmers installing drip/micro sprinkler irrigation system under the above two programmes launched by the Government of India was held on 21.7.2006 under the Chairmanship of Chief Secretary ,Punjab. As per decision taken in the meeting , the matter has been considered and it has been decided as under:-

i) Release of tubewell connections on priority shall be allowed to the prospective consumers in the State on Drip/Micro Sprinkler Irrigation Systems installed on a minimum area of 2(two) hectares for fruit crops, and 1(one) hectare for vegetables and non horticulture crops.

ii) The Priority shall be allowed on a Joint Certificate from the Divisional Soil Conservation Officer and the Deputy /Assistant Director of Horticulture.

iii) The tubewell connection will be released after the installation of the Drip/Micro Sprinkler Irrigation System.

iv) The priority shall be admissible upto the release of connection without any cut off date subject to following terms & conditions.

a) The prospective consumer must have land in his own name and will submit FARD in this regard at the time of registration of application.

b) Only One tubewell connection shall be allowed under this priority category.

c) The prospective consumer shall submit an affidavit duly attested by First Class Magistrate that in case he is found using the tubewell connection for any other purpose, his tubewell connection shall be disconnected without any notice.

d) The priority shall be allowed by Sr.Xen/Addl.SE/Op. concerned after fully satisfying himself with regard to the genuineness of the priority claim & that the prospective consumer has actually installed the sprinkler system.

e) The consumer should purchase ISI marked material for drip irrigation/sprinkler system through demand draft with valid receipt. The equipment so purchased shall be clearly identified with Sr.No. and Make etc. on the bill itself. The material should be duly tested / approved by National Test House/ any other agency/Govt. approved agency or duly

recommended and tested & approved by Punjab Agricultural University Ludhiana and Punjab Small Scale Industrial Corporation.

f) The concerned Divisional Soil Conservation Officer/Dy.Director Horticulture, as the case may be, must certify after installation of Drip irrigation/Sprinkler system at site, that material procured is ISI marked duly tested by the approved Test House/Govt. Agency and system as a whole has been installed on a minimum area of two hectares for Fruit crops & one hectare for Vegetable & Non-horticulture crops and is of approved design / layout .

g) To avoid misuse of the priority, the test reports relating to drip irrigation / sprinkler system shall be verified by the AE/ AEE/Xen/Op. only. The concerned officer at the time of verifying the test report must record on the test report itself that the prospective consumer has installed proper/ valid sprinkler system indicating the Sr. No. & other details of the equipment installed on the test report itself.

h) The working of the Drip Irrigation/Micro Sprinkler system shall be checked by the AE/ AEE/Xen/Op. concerned once in a year and a certificate of checking shall be placed in the consumer file so as to ensure that the system is in the working order and this priority is not being misused. In case it is found on checking that this priority is being misused, the tubewell connection shall be disconnected on the spot without any notice.

i) ESR No.13.4.18 & 13.4.18.1 & & 13.6.18.2 are amended accordingly.

Procedure / roster to be followed by field officers for the release of AP tubewell connection / issue of material had been circulated vide CC.No. 43/2006 dated 4.8.2006 and for restoring this facility of allowing priority tubewell connection to prospective consumers adopting Drip/Sprinkler System, the procedure/roster is amended as under : –

i) 1^st – General Category

ii) 2^nd – General Category

iii) 3^rd – General Category

iv) 4^th – Ex-servicemen priority

v) 5^th – Kandi Area priority

vi) 6^th – Own transformer priority

vii) 7^th – Drip/Sprinkler System priority

viii) 8^th – General Category & so on.

It is requested that wide publicity may be given by the field officers for information of general public.

Sd/-
Dy.CE/Sales
For CE/Commercial
PSEB, Patiala

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C.C.No. 58/2006

Memo No. 71737/72537/SSM-414/TW-06-07

Dated.3.11.2006

Subject:- Tubewell Policy- Release of tubewell connection under General Category.

Instructions were issued vide CC No.25/06 dated 2.6.06 that all out efforts should be made by the field officers to clear the AP T/W applications registered upto 31.3.88 under general category and issue of material for release of new AP T/W connections was allowed in respect of test reports received against applications registered upto 31.3.88 only in the order of seniority based on the date of registration of application. An amendment was issued vide CC No.42/06 dated 3.8.06 and the instructions were also reiterated in the T/W policy for the year 2006-07 issued vide CC No.43/06 dated 4.8.06.

There is a feed back from the field officers that in the Border, North & Central Zones, there are no pending T/W applications under general category registered upto 31.3.88. In the West & South Zones also in many of the Divisions, there are no pending applications under general category registered upto 31.3.88. Thus in view of above instructions the release of new T/W connections in the Border, North & Central Zones and some of the Divisions under West & South Zones, has been held up. The matter has been reviewed and it has been decided as under:-

i) In the Operation Divisions, where no AP T/W application, registered upto 31.3.88 under General Category is pending, new AP T/W connections under General Category shall be released against the test reports received against applications registered upto 31.3.90 in the order of seniority based on the date of registration of application.

ii) The Operation Divisions where applications registered upto 31.3.88 under General Category are still pending for release of connection, all out efforts shall be made by the field officers to clear such pending applications registered upto 31.3.88 and after the backlog of applications registered upto 31.3.88 is cleared, action shall be taken as per Para- (i) above.

iii) The material for the release of connections under General Category against applications registered upto 31.3.90 shall be issued by the Stores Organization subject to the condition that a certificate is given by the concerned Sr.Xen/Addl.SE on the indent itself that no T/W application registered upto 31.3.88 under General Category is pending under his Division.

Sd/-
Dy.CE/Sales
For CE/Commercial
PSEB, Patiala

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C.C.No. 57/2006

Memo No. 70819/71619 / SSM-249/VDS/SP

Dated: 3/11/2006

SUB:- Voluntary Disclosure Scheme for S.P. consumers.

To regularize the already running unauthorized load of SP Category Consumers so that the feeding system of PSEB could be upgraded in commensurate with the already running load, thus ensuring continuity of the quality power supply, it has been decided to introduce VDS for Small Power supply (SP) consumers only w.e.f. 7.11.06 upto 31.1.07 with the following terms and conditions :-

(i) No load surcharge shall be charged during the period the scheme shall remain operative.

(ii) The load shall be deemed to have been released from the date of written declaration indicating the extra load installed by the consumer. This written declaration shall be considered as the A&A form for the enhanced load and kept in the consumer case file and suitable entry shall be made on the existing A&A form. The small power industrial consumer shall be allowed to declare the additional load to the extent of 100% of the existing sanctioned load.

(iii) SCC at half the normal rate of Rs.750/-per KW i.e. Rs.375/- per KW shall be recovered for the additional load

(iv) ACD at the prevalent rate of Rs.500/-or part thereof per KW for extra load shall be recovered in case of no change of category after extension.

(v) In case of change of category from SP to MS as a result of additional load, the ACD as applicable under MS category i.e. Rs.750/- per KW or part thereof shall be recovered for the total load giving due credit for the ACD already deposited.

(vi) As a result of change of category due to increase in load, consumer shall be governed under the tariff applicable to the changed category from the date of declaration of load.

(vii) The load shall be checked/verified by the AE/AEE/XEN (OP.) subsequently & consumer will be given a period of six months for installation of shunt capacitor of requisite capacity if required.

(viii) Wherever augmentation of line is involved, the same shall be done by the Board on priority.

(ix) The release of load under VDS shall be further subject to condition that the consumer shall submit an affidavit for submission of NOC for his total load from the PPCB within six months of declaration of extended load, if the same is applicable to his industry to be decided by load sanctioning authority.

Similarly NOC from Municipal Corporation/Committees, and PUDA shall not be insisted upon from such consumers, whose industry is already running in the residential areas or other restricted areas subject to the condition that if any statutory body or courts objects later on for the extension so granted, PSEB shall be at liberty to withdraw the extension for which suitable undertaking may be taken from the consumer. However, such consumers shall be required to deposit ACD at double the normal rates for the extended load only. In case of change of category from SP to MS, the ACD for the existing load shall be charged as per MS category after giving due credit for the ACD already deposited and for the extended load, the ACD shall be charged at double the normal rates for MS category.

(x) This scheme shall not be available to the consumers located in Chandigarh periphery area.

It is requested that wide publicity may be given by the field officers for information of general public.

Sd/-
Dy.CE/Sales
For CE/Commercial
PSEB, Patiala

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CC No. 56/2006

Memo No. 69540/70340 /CC/T/1/Misc./SC

Dated : 31.10.2006

Sub:- Grant of free electricity for domestic purposes up to 200 units per month to the Members of Scheduled Castes having sanctioned load up to 1000 Watts.

As per instructions issued vide CC No. 11/2006 dt. 1.3.2006 SC domestic consumers with connected load upto 500 Watts were allowed free electricity upto 200 units per month w.e.f. 1.9.05. In compliance of instructions issued by Govt. of Punjab received vide Chief Secy. GOP note dated 11.10.06, it has now been decided to grant concession of free electricity upto 200 units per month to SC DS consumers with connected load upto 1000 Watts w.e.f. 2.10.2006. Accordingly w.e.f. 2.10.06 the SC consumers with connected load above 500 Watts and upto 1000 Watts have also become eligible for free electricity upto 200 units per month.

It has further been decided that w.e.f. 2.10.06, meter rental, MCB rental, Service charges and octroi etc. will also not be charged in the energy bills of the SC domestic consumers with connected load upto 1000 Watts i.e. if any SC DS consumers with connected load upto 1000 Watts has his consumption upto 200 units per month or 400 units bi-monthly, his bill amount will be zero.

Necessary action should be taken accordingly and it should be ensured that concession is passed on to the eligible consumer, during the current billing cycle of October, November 2006. All the instructions issued vide CC No. 11/2006 for allowing free electricity to SC DS consumers with connected load upto 500 Watts will be applicable except that limit of connected load has been increased to 1000 Watts w.e.f. 2.10.06.

Following points may be kept in view :

(i) Refund in cash to remaining SC DS consumers with connected load upto 500 W on a/c of free electricity upto 200 units per month w.e.f. 1.9.05 may continue to be given as per instructions issued vide CC No. 17/2006 and CC 32/2006.

(ii) Free electricity with 200 units per month will also be admissible to new SC DS consumers with connected load upto 1000 W from the date of connection.

Field Officers are requested to give wide publicity of the above concession being provided by the Board so that maximum number of eligible consumers are in a position to avail of the same. Advertisement is being given in various news papers requesting the eligible consumers to submit requisite documents to concerned subdivisions. It should be ensured that intimation on the prescribed performa. (Advice) is sent to the CSC immediately on receipt of requisite documents from the consumer.

Sd/-
Dy.CE/Sales
For CE/Commercial
PSEB, Patiala

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CC: No 55 / 2006

Memo No. 68576/69376/ SSM-249/VDS/DS

Dated: 31.10.06

Subject: Voluntary Disclosure Scheme (VDS) for DS /NRS category of consumers.

In view of the over whelming response to the VDS for DS and NRS consumers introduced vide CC No.45/05 dated 12.7.05 and the feedback, from field offices that unauthorized load of DS/NRS consumers is resulting into overloading of the system and frequent breakdowns especially during summer season, the matter has been considered & it has been decided to introduce the voluntary disclosure scheme for DS & NRS consumers w.e.f 1.11.2006 so that DS/NRS consumers may declare their unauthorized load & get it regularized to enable PSEB to augment the system in line with the increased load.

The VDS for DS & NRS consumers shall remain in force for three months i.e upto 31.1.2007.

2. The main features of this scheme shall be as under :-

i) There will be no checking of connected load during the period VDS remains in force and resultantly no penalty for unauthorized extension in load shall be levied.

ii) The load shall be computed as under :-

Description	Domestic	NRS	Remarks
Light Point	60 Watts (1/2 of total light points to be taken into account)	80 Watts	Fraction of Light Point to be taken as one
Fan Point	80 Watts each (1/3rd of total No. of sockets to be taken into account)	100 Watts each	Fraction of Fan Point to be taken as one.
Wall Sockets	60 Watts each (1/4th of total No, of sockets to be taken into account)	80 Watts each (1/3rd of total No. of sockets to be taken into account)	Faction of Socket to be taken as one socket.
Power sockets	1000 Watts each (1/4th of total No. Sockets to be taken into account)	2000 Watts each (1/2 of total No. of sockets to be taken into account)	Faction of Socket to be taken as one socket.

i) After computing the load as above, the consumer can intimate the computed load for regularization on the reverse of the energy bill also, which will form part of A&A form and placed in consumer file. During the VDS period, the load will be regularised without any verification and test report.

ii) The extra load shall be regularized in the name of existing consumer, may be owner of the premises or tenant or actual user as the case may be without asking for any additional documents for effecting change of name or for establishing identity of the original consumer.

iii) Mass awareness camps shall be arranged where the concerned Officers/Staff of DS organization shall be available to the public in the said Camps for regularization of extra load on the spot after accepting payment of ACD and reduced SCC there & then.

iv) Reduced Service Connection Charges (by 50%) shall be recovered against such declaration as under:-

SR.No.	Load	DS (Rs.per KW)	NRS (Rs.per KW)
I	Upto 1KW	Rs.125/-	Rs.125/-
II	Above 1KW & upto 3KW	Rs.150/-	Rs.250/-
III	Above 3KW & upto 7KW	Rs.250/-	Rs.375/-
IV)	Above 7KW	Rs.375/-	Rs.500/-

vii) ACD recoverable shall be as per existing rates which are as under:-

a) Domestic Rs.500/-per KW or part thereof.

b) Non Residential (NRS)

Rs.700/-per KW or part thereof.

viii) Augmentation of service line/transformer and the power system and change of meter etc. shall be done by the Board at its own cost.

ix) After extension in load, if load falls in range from 11KW to 50 KW the connection shall be released with LT metering in 3 phase category by providing independent T/F of 10/16 /25 /63KVA or higher capacity with zero LT and meter shall be installed in MCB or pillar box on the pole /under the distribution transformer. However more than one connection can be given from the same T/F if the premises are nearby by providing meters in pillar boxes or in MCB /CT Chambers on poles.

For loads ranging from 51 KW to 100 KW shall be released at 11 KV only with LT metering by providing independent 63 /100/200 KVA distribution transformers. DS/NRS loads above 100 KW shall continue to be released as per existing instructions as per Schedule of Tariff SV and SVI, at 11 KV supply voltage as per discretion of the Board

x) No load surcharge shall be levied.

xi) The total load(including unauthorized extension) shall be considered for the purpose of regulating service connection charges in the specific slabs mentioned above, but the actual charges to be recovered shall be for the unauthorized load only at the rates as applicable for the slabs relating to the total load.

xii) DS/NRS consumer shall be allowed to extend their load under VDS subject to maximum of 100% of the sanctioned load .

xiii) In case of new connections released under DS/NRS category , no extension in load under VDS shall be allowed for a period of 6 months from the date of release of connection .

The field officers shall give wide publicity to the scheme for information of the General Public.

Sd/-
Dy.CE/Sales
For CE/Commercial
PSEB, Patiala

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CC No.54 /2006

Memo No. 67173/67973 /SSM-249/AP.

Dated: 20.10.2006

Sub: Voluntary Disclosure Scheme vis-à-vis compulsory regularization of unauthorized extension in load by Agriculture Tubewell consumers.

Feedback has been received from the field offices that due to depleting water table, No. of AP consumers have installed higher capacity motors thus putting excess load on the system which loads to higher losses, and overloading/ breakdowns in the system . It would, therefore, be in the interest of the Board that the unauthorized load of AP consumers is regularized after recovering appropriate charges. Moreover, there is demand from the various Kissan Unions also that VDS for AP consumers, on the pattern as introduced vide CC 23/2006 dated 26.5.2006, should be re-introduced .

2. The matter has been considered and it has been decided to introduce the VDS for AP consumers under which they will be able to voluntarily disclose / declare their excess / unauthorized load & get the same regularized after paying requisite charges as per VDS . The scheme will remain inforce from 1.11.2006 to 31.1.2007.

3. The charges for regularization of the excess / unauthorized load so declared under VDS shall be Rs.1000/- per BHP as Service connection charges and Rs.200/- per BHP as ACD,without levy of any load surcharge.

4. The temporary tubewell connection released during the paddy season of 2005 and regularized as per CC No. 9/2005 shall not be covered under this scheme as no extension in load is permissible to such regularized tubewell connection upto a period of 3 years from the of release /regularization of such a temporarily tubewell connection.

5. Salient features of the scheme shall be as under:-

(i) The regularization shall be done immediately as deemed regularization on detection of unauthorized load or self-declaration by the consumer regarding unauthorized load. It is emphasized that the farmers who visit the sub divisional offices for regularization of the additional load should be attended properly and promptly. His application regarding declaration of the additional load be accepted and necessary entries of the additional load be made in his passbook and ledger and the BA-16 Receipt issued for the charges recovered. The consumer shall install the shunt capacitors of requisite capacity as per the total load and the test report shall be arranged by SDO Incharge through JE Incharge who should indicate total load of the motor and KVAR capacity of the Shunt Capacitor installed. The requirement of new forms has been dispensed with. The extra load shall be regularized after deposit of requisite charges for extended load only and getting suitable entry made in the passbook.

(ii) Augmentation of the line and distribution transformer, wherever required after due consideration / verification by Sr.XEN/Op. concerned shall be done by PSEB at its cost. For the purpose of regularization of the load, the loading of the transformers may be taken as 100% instead of the existing 80%. In case with the addition of unauthorized load , the loading of the existing transformer becomes beyond 100% the action to augment the transformer capacity shall be taken with the approval of SE/DS as under :-

a) 25/63 KVA transformers which become more than 100% loaded shall be replaced with 63 KVA/100 KVA transformer respectively with the condition that neither a new tubewell connection shall be released from this transformer nor any tubewell connection from other over loaded transformer shall be shifted to this augmented transformer .

b) In case of 100 KVA transformer, the de-augmentation shall be done by providing small individual transformers of 6.3/10/16 KVA rating .

The regularization of unauthorized load shall not be withheld due to over loading of distribution transformers as the unauthorized hidden load was already on the system . [

Field officers are requested to give wide publicity to this scheme and organize mass consumer contact camps in rural areas to regularize the higher capacity motors on the spot during the VDS period.

Sd/-
Dy.CE/Sales
For CE/Commercial
PSEB, Patiala

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CC No.53/2006

Memo No..65412/66212/SR 134.5

Dated:17.10.2006

Sub: Commercial Circular No.34/06 dated 6.7.2006 – Clarification thereof.

An open house discussion with the field officers under the Chairmanship of Member/D was held and it has been decided to issue following clarifications/ amendments to the Commercial Circular No.34/06 dated 6.7.06:-

1. Keeping in view the problems faced by the field officers in dealing with the theft of energy cases, the matter has been considered and it has been decided that checking regarding theft of electricity be carried out by the following officers/officials of the Board:-

1.	All domestic/ NRS/AP /SP /BS connections upto 20 KW	JEs/AAEs of Operation Wing( within his jurisdiction).
2.	All domestic/ NRS/AP /SPMS/LS/BS connections upto 500 KW	Any officer of operation wing not below the rank of AE( within his jurisdiction).
3.	All Large & Bulk Supply beyond 500 KW and Railway Traction	Any officer of operation wing not below the rank of Sr.Xen ( within his jurisdiction).
	Enforcement Officers:
1.	All categories of consumers with loads upto 500 KW	Any Officer of the Enforcement Wing not below the rank of AEE( within his jurisdiction).
2.	All categories of consumers with loads above 500 KW	Any Officer of the Enforcement Wing not below the rank of Sr.Xen( within his jurisdiction).
	MMTS Officers:
	Medium Supply / Large Supply / Bulk Supply.	Sr,Xen/Addl.SE/MMTS

Since special courts for dealing with the cases of theft of energy as covered Under Section 153 of Electricity Act-2003 are yet to be constituted by govt. of Punjab, as such after carrying out the inspection of the premises, authorized officer shall prepare a detailed inspection report containing details of connected load, meter/metering equipment details, working of meter, condition of seals and other irregularities noticed (such as any artificial means of theft of electricity).

The authorized officer and other members of the team accompanying him shall carry photo identity cards. The inspection report shall be signed by the authorised officer, all members of the inspection team and consumer/person or his/her representative. A copy of the inspection report shall be handed over to the consumer/ person or his/her representative at site under proper receipt. In case of refusal by the consumer/ person or his/her representative, a copy of the inspection report shall be pasted at a conspicuous place in/outside the premises. Simultaneously, the inspection report shall be sent to the person under registered post.

In case the theft of electricity is established, the supply of such premises shall be disconnected forthwith and meter/metering equipment shall be sealed in ‘as found conditions’. in order to take further action in view of the circumstances explained above, a copy of the inspection report shall be sent by the authorized/checking officer/official to the concerned assessing officer for making assessment of charges as per provisions of Section 126 of Electricity Act-2003.

As per notification No. 1/60/03-EB(PR)/1186 dated 27.12.04 of the Govt. of Punjab, the following officers of the Board are authorized to make assessment of charges payable by the LT & HT consumers:-

Category of consumers		Assessing Officers
All HT consumers above 1 MW load	:	CEs of the Operation Wing of respective Distribution Area
All HT Consumers upto 1 MW load	:	SE/Dy.CEs of Operation Wing of the Distribution Area.
All LT Industrial consumers	:	Sr.Executive Engineers/Addl/SEs of Operation Wing of the Distribution Area.
All other LT consumers.	:	Assistant Engineer/Assistant Executive Engineers/Executive Engineers of Operation wing of the Distribution Area.

2. Unauthorised use of electricity (UUE) under section 126 of the Electricity Act-2003.:

The UUE shall be dealt as per Section 126 of the E.A.2003 and covers the following means:-

(i) by any artificial means , or

(i) by a means not authorized by the concerned person or authority or licensee, or

(ii) through a tampered meter, or

(iii) for the purpose other than for which the usage of electricity was authorized.

Following types of cases shall also be covered under UUE:-

(a) Where a consumer engages un-authorizedly in supply of electricity to any service disconnected by the Board/Licensee or in the illegal restoration of his own service disconnected by the Board/Licensee.

(b) Where a consumer keeps connected to Board/Licensee’s supply system any apparatus or adopts any electrical appliance for the purpose of splitting the phase to run his three phase appliances when the Board/Licensee’s three phase supply is not available to him.

(c) Where a consumer uses electricity supplied under a particular tariff for a purpose for which some other (especially higher) tariff is in-force, or

(d) Where a consumer without the permission of the Board/Licensee extends the Board/Licensee’s supply to any premises other than the premises to which the supply is given or to any consumer/unit within the same premises. Provided that extension of Board/ Licensee’s supply for a religious or non commercial social function of the consumer himself not exceeding three days shall not be considered as unauthorized use of electricity.

3. Procedure for booking a case for unauthorized use of electricity.

(a) An assessing officer, (designated as per GOP notification dated 27.12.04 and detailed under para-1 above, suo moto or on receipt of reliable information/ complaint regarding unauthorized use of electricity in a premises shall promptly conduct inspection of such premises.

(b) The assessing officer and other members of the team shall carry along with them photo identity cards, which shall be shown to the person present at the premises before entering therein.

(c) If on inspection of the premises or after inspection of the equipments, gadgets, machines, meter etc. or after inspection of the records, the assessing officer comes to the conclusion that the person is indulging in unauthorized use of electricity, he shall prepare an inspection report giving details of connected load, condition of seals, working of the meter and also mention the irregularities noticed which established unauthorized use of electricity.

(d) Details of evidence substantiating the unauthorized use of electricity in the premises shall be clearly recorded by the assessing officer in the inspection report.

(e) The inspection report shall be signed by the assessing officer and each member of the inspection team and the person or his/ her representative, and handed over to the person or his/ her representative present at site, under proper receipt. In case of refusal to accept the report, a copy of the inspection report must be pasted at a conspicuous place in/outside the premises. Simultaneously, the inspection report shall be sent to the person under registered post.

(f) The assessing officer shall provisionally assess to the best of his judgement the amount to be paid by the person benefited by the use of unauthorized use of electricity.

(g) The order of provisional assessment under section-126 of the Electricity Act -2003 (as per proforma enclosed) shall be served upon the person under proper receipt through registered post or courier or speed post or by hand (indicating the identity of the person to whom delivered).

(h) The person served with the order of provisional assessment may accept such assessment and deposit the assessed amount with the licensee within 7 days of such provisional assessment order served on him, and in that case, he shall not be subjected to any further liability or any action by any authority whatsoever.

(i) The reply to the notice of provisional assessment order shall be submitted by the person within 7 days of its receipt. The assessing officer, only after affording a reasonable opportunity of hearing to such person, shall pass a final assessment order specifying the amount payable by such person on account of unauthorized use of electricity.

4. Submission of reply by the person:

If the person submits his reply within the stipulated period, the assessing officer shall analyze the case within 7 working days from the date of submission of person’s reply, after carefully considering all the submissions and documents submitted by the person, facts on record and the inspection report. The case of unauthorized use of electricity shall be dropped immediately, if it is concluded by the assessing officer that there is no unauthorized use of electricity, and the decision in this respect shall be communicated to the person under proper receipt, within 15 days of submission of reply by the person.

5. Affording personal hearing to the person. (Levy of charges for UUE):

(a) If the assessing officer concludes that there is unauthorized use of electricity, he will provide personal hearing to the person within 15 days of submission of reply and will pass a final order of assessment specifying the amount payable by the person , only thereafter.

(b) If the assessing officer reaches a conclusion that the unauthorized use of electricity has taken place, it shall be presumed by the assessing officer that such an unauthorized use of electricity has been continuing for a period of 3 months immediately preceding the date of inspection in case of domestic and agricultural consumers and for a period of 6 months immediately preceding the date of inspection for all other categories of consumers, and he shall provisionally assess the consumption per month based on the following formula:-

(A) For cases of unauthorized use of electricity covered under sub-section 6(b)(i),(ii) and (iii) of Section 126 of the Act:-

(1) Units assessed = L x D x H x F, where L is the load found connected during the course of inspection in KW.

D is number of working days per month, during which unauthorized use/theft/pilferage is suspected and shall be taken for different categories of use as below:-

a)	Continuous industry	30 days
b)	Non-continuous industry	25 days
c)	Domestic use	30 days
d)	Agriculture	30 days
e)	Non-Residential(Continuous) viz hospitals, hotels, restaurants, guest houses, nursing homes, petrol pumps.	30 days
f)	Non Residential (general)i.e. other than (e)	25 days
g)	Water works & Street Lights	30 days
h)	Other categories.	30 days

H is use of supply hours per day, which shall be taken for different categories of use as below:-

a)	Single Shift industry(day/night only)	08 hrs.
b)	Non-continuous process industry(day/night)	20 hrs.
c)	Continuous process industry	24 hrs.
d)	(i) Non Residential(General) including restaurants) (ii) Hotels, Hospitals, nursing homes, guest houses, petrol pumps.	12hrs. 20 hrs.
e)	Domestic	08 hrs.
f)	Agriculture	06 hrs.
g)	Water works	08 hrs.
h)	Street Lights	12 hrs.
	Other categories.	12 hrs.

F is load factor, which shall be taken for different categories of use as below:-

a)	(i) Industrial (General) (ii) Power Intensive, Arc Furnace	60% 75%
b)	Non-Residential	60%
c)	Domestic	40%
d)	Agriculture	100%
e)	Direct Theft	100%
f)	Other categories.	100%

(2) The consumption so assessed as above shall be charged i) for a period of 3 months in case of domestic and agriculture supply consumers and for a period of 6 months in case of other consumer categories, ii) at one and half times the rate per unit of the tariff applicable to the consumer category, after adjusting the amount paid by the person for the energy consumption for the assessment period if any.

(3) In cases where fixed monthly tariff exists, monthly assessment shall be made at one and a half time the monthly rate.

(B) For cases of unauthorized use of electricity covered under sub-section 6(b)(iv) of section 126 of the Act.

(i) If it is established during inspection of a premises that the energy supplied is used for a purpose on which higher tariff is applicable, the total energy consumed in the previous 3 months in case of domestic supply or agriculture consumer and 6 months for all other category consumers, from the date of detection, shall be charged at one and half times the rate applicable for the category for which load was found to have been used.

(ii) The above calculations are subject to the condition that meter is recording energy accurately. Else, the energy will be calculated on the basis of LDHF formula as per details in A-1 above.

(iii) The amount already paid by the person for the energy consumed during the assessment period, if any, shall be adjusted in the amount assessed as above.

(iv) This assessment shall not relieve the consumer from any penalty imposed by law/regulations or under any provisions of the code.

The period of 3/6 months may be suitably reduced if it is established from the facts stated by the person at the time of inspection or any other such evidence noticed by the assessing officer that the offence has been committed for less than 3/6 months respectively. However, the assessing officer shall duly record reasons for reduction in the period of such provisional assessment. The amount shall be assessed at a rate equal to one and a half times the tariff rates applicable for the relevant category of consumers. Credit for the amounts, if any paid by the person during the period for which the assessment is made shall be allowed, to avoid duplication of billing for such period.

In case of seasonal industries, the off-seasonal period (non-working) shall not be included in the period under assessment.

For AP consumers the tariff rate without Govt. subsidy shall be applicable for assessment of charges.

(c) The person will be required to deposit the assessed amount with the licensee within 7 days of receipt of the final order of assessment. The licensee may, after taking into consideration the financial position and other conditions of person, extend the last date of payment or approve the payment to be made in installments on a written request made by the person and submission of an undertaking to abide by the schedule of payment along with the interest due as per rules.

(d) The person served with the final assessment order may accept the order and deposit the assessed amount with the licensee and in that case he shall not be subjected to any further liability or any action by any authority whatsoever.

6. Appeal to Appellate Authority.

(a) No appeal shall be entertained by the appellate authority (prescribed as per para-3 of CC 34/06 dated 6.7.2006) unless the person deposits an amount equal to 1/3^rd of the assessed amount with the licensee and encloses documentary evidence of such deposit along with the appeal. Further, no appeal shall lie to the appellate authority against the final order of the assessing officer if the final order is made with the consent of the parties.

Any person aggrieved by the final assessment order made by the assessing officer may, within 30 days of the said order, prefer an appeal in such form, verified in such manner and be accompanied by such fee as specified by the Commission in its Regulations for procedure of filling appeal before the Appellate Authority to an appellate authority. (PSERC Notification dated 7.3.05 – Annex-III of CC No. 34/06 dated 6.7.2006)

(b) The appellate authority shall dispose of the appeal within 90 days of its receipt after hearing the parties and pass an appropriate speaking order and send the copies of order to the assessing officer and the appellant. The order of the appellate authority shall be final. No civil court shall have the jurisdiction to entertain any suit or preceding in respect of any order passed by the assessing officer or appellate authority.

(c) In case the appellate authority decides that the case of unauthorized use of electricity is not established, no further proceeding shall be taken against the appellant and the case shall be dropped.

(d) Where the case of unauthorized use of electricity is established, the person will be required to make the payment against final assessment order within 7 days of its receipt.

7. Default in payment of amount assessed.

(a) In case of default in payment of the assessed amount or any of the installments of the assessed amount agreed to by the person or 1/3^rd amount in case filling of appeal is contemplated by the person, the licensee shall, without giving any further notice in writing, disconnect the supply of electricity, remove the meter and service line.

(b) When a person defaults in making payment of assessed amount, he, in addition to the assessed amount shall be liable to pay, on the expiry of thirty days from the date of order of assessment, an amount of interest @16% per annum compounded every 6 months.

(c) The levy of charges on account of unauthorized use of electricity shall continue till the cause of levy is removed and verified by the licensee.

8. The compliance of above instructions should be carried out in letter & spirit. Any difficulty in the implementation of these instructions may be immediately brought to the notice of this office through the concerned EIC/CE/DS.

Sd/-

Chief Engineer/Comml,

PSEB, Patiala

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CC No.52/2006

Memo No.64057/64857 /SSM-450

Dated: 10.10.2006

Sub: – Release of AP T/W connection to Gram Panchayats for irrigating Gram Panchayat land on priority.

As per ESR-13.6.15 one no. tubewell connection on priority is admissible to Gram Panchayats to enable them to lease out the Shamlat land of the Gram Panchayat at a higher rate. However, keeping in view the huge backlog of AP test reports, a ban was imposed w.e.f. 12.4.2002 on the issue of demand notices to all AP categories including Gram Panchayat priority. In a recent meeting of the Programme Implementation Committee chaired by Hon’ble Dy.C.M., Punjab held on 10.7.2006 at Chandigarh , it was desired that in order to supplement the income of Village Panchayats, tubewell connections may be released by the Board to Village Panchayats on priority.

The matter has been considered and Chairman PSEB has been empowered to allow priority (upto the release of connection ) for a tubewell connection in the Panchayat Land and in the name of Panchayat. However, if panchayat is already having T/W connection in thePanchayat Land , then another connection will not be sanctioned/released.

The field officers shall ensure that wide publicity is given to above decision to enable Village Panchayats to make use of this scheme.

Sd/-

Dy.CE/Sales,

for CE/Commercial

PSEB, Patiala

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CC No 51/2006

Memo No. 63945/64745/C-231/Mohali/L

Dated : 4.10.06

Sub: Waiver of Advance Consumption Deposit on captive power generation – amendment to Sales Regulation Clause 170.3.2.11.

As per existing instructions if a PSEB consumer is also operating a CPP unit and some of his load is fed from PSEB supply, he is required to pay ACD for the load exclusively fed from TG /DG set as well. The recovery of ACD for load fed from TG/DG sets was introduced vide Commercial Circular 26/2002 and incorporated in sales regulation as ESR 170.3.2.11. Advance Consumption Deposit is recovered from various categories of consumers at a prescribed rate to safeguard the recovery of electricity charges of the electricity consumed by a consumer. With the formulation of captive power policy vide CC 26/02 dated 10.6.02, the co generator/NRSE project developer as well as CPP owners who were also consumers of PSEB were required to pay ACD of the load to be fed from co generation plant, NRSE plant and captive power plant. The logic for recovery of ACD for this load which is normally fed from the plant is that the plant owner can draw energy from PSEB system for the entire load normally being fed from his own plant provided the meter and the feeding PSEB line is of adequate capacity. It has however been noted during the past years while implementing the captive power policy, that the plant owners do not resort to drawl of energy from PSEB system to the extent PSEB had assumed. The energy generated by consumer and consumed by him does not in any way call for covering the risk of non payment of energy bill for the energy supplied by PSEB. Therefore, recovering of ACD for the energy consumption for the energy supplied from the consumer’s TG Set is not fair. The matter has been considered and it has been decided to amend the clause 170.3.2.11 as under:

“Existing consumers or new consumers who wish to install TG sets as Co generation plant/NRSE plant/CPP and wish to run some load exclusively from their TG sets as CPP shall not be required to deposit ACD charges for the load to be run exclusively from the TG sets as CPP. However permission fee (installation charges) and interfacing (parallel operation) charges, if any applicable shall continue to be levied. In the event of TG set load is found running from PSEB system, then load surcharge shall be recovered for the load found running extra over & above sanctioned load to be fed from PSEB system. Consumers shall also be liable to pay compensation for damage if any caused to PSEB lines /equipment. ”

Field Officers are requested to give wide publicity to the above instructions.

Sd/

Director/Sales-II,

PSEB, Patiala .

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CC No.50/2006

Memo No. 63222/63822/SMI-259

Dated : 29.09.2006

Sub: Release of Temporary Tubewell Connections during the Paddy Season of 2006.

On the persistent demand of farmers instructions were issued vide CC No.26/2006 dated 2.6.06 regarding release of temporary tubewell connections during the Paddy Season of 2006. As per these instructions, temporary tubewell connections were to remain operational from 20.6.06 upto 30.9.2006 i.e. these are to be disconnected by 30.9.06.

Feedback has been received from the field officers that during the current paddy season the temporary tubewell connections were made operational late i.e. w.e.f 20.6.06. Further ,due to late sowing of paddy by the farmers as per advice of the Scientists from PAU , the paddy season will last for another 10 to 15 days and some delegations of farmers have approached the field officers with the request that temporary tubewell connections released during the current paddy season may not be disconnected upto 15.10.06.

In view of above, the matter has been considered and it has been decided that all temporary tubewell connections which were released during the current paddy season as per CC No.26/2006 dated 2.6.06 shall now be disconnected by 15.10.06 instead of 30.9.06. The instructions issued vide CC 26/06 dated 2.6.06 shall stand amended to this extent and all other terms & conditions shall remain unchanged.

Field officers are requested to give wide publicity to this scheme through all possible means including announcements through public address systems of Gurudwaras/Mandirs etc

Sd/-

Dy.CE/Sales, for CE/Commercial

PSEB, Patiala

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CC No__49/2006

Memo No. 66502/67302

Dated : 19.9.06

Sub:- Load Surcharge in case of NRS consumers, ESR clause 86.5.0.

As per Sales Regulation Clause 86.5, if the connected load of a NRS consumer exceeds the sanctioned load, the excess load shall be unauthorized load and such excess of the connected load shall be charged load surcharge and the unauthorized load so detected has to be regularized. Instructions are silent where marginal load beyond 100 KW is detected and the consumer decides to keep his load below 100 KW. As per instructions, the consumer is required to pay the Transformation charges, in addition to service connection charges. The matter has been considered and it has been decided to introduce Clause 86.5.1 in continuation to SR clause 86.5 as follows:-

86.5.1. “In the cases where loads are detected upto 110 KW, the consumer should have option to get the load regularized or submit fresh Test Reports for reduced load in which case he would be required to pay only load surcharge for the excess load but ACD,SCC and Transformation charges would not be leviable. However in case such consumers are subsequently found to be running load above 100 KW they would not be given any relief to reduce their load and should then be charged both Transformation charges as well as ACD & SCC etc. as per provision under Sales Regulations Clause 86.5. However for load detected more than 110 KW, the existing instructions shall continue to apply.”

All other terms and conditions of Sales Regulation Clause shall remain unchanged.

Sd/

Director/Sales-II,

PSEB, Patiala .

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CC No. 48 /2006

Memo No. 65449/66249 / Indl.187-KHN

Dated. 15.9.2006

Sub:- Grant of Feasibility clearance to Industrial units.

It has been observed that in some feasibility clearance cases, the proposal forwarded by the field office for release of new connection / extension in load to the prospective / existing consumer is subject to the system constraints such as commissioning of new 66/132/220 KV S/Stn. or augmentation of the existing transformer /feeding transmission line which are likely to take long period for erection /commissioning. Allowing conditional feasibility clearance in such cases where grid constraints are there for release of load puts the Board in awkward position as the prospective / existing consumers start putting all sorts of pressure for release of load and the onus for release of load falls on PSEB which in turn is unable to do so due to system/ grid constraints .

In view of above, the matter has been considered and it has been decided as under:-

“Feasibility clearance for release of new connection/extension in load in case where the applied load/extension in load cannot be released due to the system/grid constraints such as installation/augmentation of power T/F or erection of new Sub-Stn./Transmission line, may not be given. The requisition for these new connections/extension in load for which feasibility clearance is not given due to system /grid constraints may be kept pending for consideration for feasibility clearance until Board is in a position to release the load/extension in load within a period of six months. However, such applicants shall retain their seniority as per date of requisition”.

The strict compliance of the above instructions be ensured by all the field officers.

Sd/-

Dy.CE/Sales, for CE/Commercial

PSEB, Patiala

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CC No. 47 /2006

Memo No. 57031/65301/SSM-118

Dated. 13.6.06

Sub: ` Consumer Complaint Handling Procedure- Appointment as Ombudsman.

Punjab State Electricity Regulatory Commission vide Notification No. PSERC/JSF-29/4523 dated. 30.8.2006 has appointed Smt. Surinder Paul Kaur as Ombudsman in persuance to Section-42 of the Electricity Act. read with “PSERC (Forum and Ombudsman) Regulations 2005″(already circulated vide CC No. 27/06 dated 6.6.06). The copy of the Notification dated 30.8.2006 is enclosed herewith for information of the field officers.

It is requested that the field officers may give wide publicity to the above for the information of general public.

DA/As above.

Sd/-

Dy.CE/Sales,

for CE/Commercial

PSEB, Patiala

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CC No.46/2006

Memo No.56645/57445/Tissue Cultutre/Tariff

Dated : 07.09.2006

Sub: Exemption of Electricity Duty to existing Agri. Tissue Culture Units.

The Govt of Punjab has decided to grant 50% exemption from payment of ED w.e.f. 18.2.2006 to existing Agri Tissue Culture units. Accordingly notification No. 11/259/2005-PE-(4)/10155 dt. 3.7.2006 has been issued ,the operative part of which is reproduced below:-

” In pursuance of the decision of Council of Ministers taken in its meeting dated 18.2.2006 held under Chairmanship of the Chief Minister, Punjab and in exercise of the Power conferred by Section 12 of the Punjab Electricity (Duty) Act, 2005 and all other powers enabling it on this behalf , the Govt. of Punjab is pleased to grant 50% exemption from the payment of Electricity Duty which is charged @10% advalorem for a period of 5 year from 18.2.2006 to the existing Agri. Tissue Culture Units situated in Punjab State and to refund the basic electricity duty already paid by these units through adjustment in future bills. This exemption has not been granted on surcharge payable on the basic Electricity Duty. This Electricity Duty exemption is subject to approval of a transparent metering arrangement by the Supplier and the Chief Electric Inspector Punjab through which the electricity units drawn from the supplier for consumption can be measured. This is also subject to a certificate of eligibility to be issued by the Deptt. of Industries/Agriculture.

You are requested to take necessary action in the matter accordingly.

Sd/

Director/Sales-II

For CE/Commercial,

PSEB Patiala

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C No.45/2006

Memo No. 50400/51200/SSM-118 Dated: 11.8.200

Sub: Consumer Complaint Handling Procedure- Amendment thereof.

Instructions regarding adoption of ‘Consumer Complaint Handling Procedure’ as approved by PSERC were issued vide CC No.40/2006 dated 29.7.2006 followed by CC No.41/06 dated 1.8.2006.

As per nomenclature approved by PSERC, the various dispute Settlement Committees are designated as ‘Zonal Level Dispute Settlement Committee’, Circle level Dispute Settlement Committee & ‘Divisional Level Dispute Settlement Committee’.

However in CC No.40/2006 dated 29.7.2006 & CC No.41/06 dated 1.8.2006, these committees were designated as Zonal Level Dispute Settlement Committee(ZLDSC), Circle Level Dispute Settlement Committee(CLDSC), & Divisional Level Dispute Settlement Committee (DLDSC). The same may be replaced to read in line with the nomenclature as approved by PSERC i.e. Zonal Dispute Settlement Committee (ZDSC), Circle Dispute Settlement Committee (CDSC) & Divisional Dispute Settlement Committee(DDSC) respectively.

2. Nodal Officer (i.e. SE/Dy.CE/HQ Circle of the concerned) as indicated against Zonal Level Dispute Settlement Committee (ZLDSC), under Para-3 (ii)(a) of CC No.40/2006 dated 29.7.2006 maybe amended to be read as SE/Dy.CE/HQ of the concerned Zone .

3. Presenting Officer as indicated against Circle Level Dispute Settlement Committee(CLDSC), under Para-3(ii)(a) of CC No.40/2006 dated 29.7.2006 maybe amended to be read as Sr.Xen/Addl.SE/DS of the concerned Division..

All other terms & Conditions of CC 40/2006 dated 29.7.2006 and CC No.41/206 dated 1.8.2006 shall remain unchanged.

Dy.CE/Sales

For CE/Commercial

PSEB, Patiala

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CC No. 44/2006

Memo No. 50176/50976/SMI-259 dated 8.8.2006

Sub: Release of temporary tubewell connections during the paddy season of 2006.

Instructions were issued for release of temporary tubewell connections during the paddy season of 2006 vide CC No. 26/2006 dated 2.6.2006 . The para Viii of this circular reads as under:-

” The service cable length of connection shall normally be limited to 100 Mtrs.. However in hardship cases the length of service cable may go upto a miximum of 110 Mtrs”.

It has come to the notice of this office that the above clause is being misused by adopting pick& choose policy in respect of ‘hardship cases’ .

The matter has been considered & it has been decided that temporary tubewell connection shall be allowed with maximum service cable upto 110 Mtrs.

All other terms & conditions of CC No. 26/2006 dated. 2.6.2006 shall remain unchanged.

Dy.C.E./Sale

For Chief Engineer/Comml.

PSEB, Patiala

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C 43/2006 
Memo No.49219/50019/SSM-414/TW-07-07
Dated 4.8.2006

Sub: – Tubewell Policy for the year 2006-07.

Keeping in view pending test reports as on 31.3.06 as per the data / information received from Chief Engineers/DS, the policy for release of new AP T/W connections during the year 2006-07 has been considered and it has been decided as under :-

i) Target for release of 40,000 No. new AP tubewell connections during the year 2006-07 has been fixed which shall cover the test reports received upto date both for General Category and Priority Categories. Adequate funds should be got allocated for release of these connections so that the material for release of connections is provided by the Board.

ii) Based on the zone wise position of the pending test reports as on 31.3.06,the allocation for each zone has been fixed as under:-

SR.No.	Zone	No. of connections allocated
1.	West	15300
2.	South	11000
3.	North	4300
4.	Central	5500
5.	Border	3900
	Total	40,000

The quarterly progress report for the release of tubewell connections shall be sent by CE/DS concerned to CE/Commercial so as to monitor the progress achieved.

iii) As per data available, there are 39,589 No. pending Test reports as on 31.3.06 against which tubewell connections are yet to be released. Keeping in view the target of 40,000 No fixed for the release of. new AP tubewell connection during the year 2006-07,only these 39,589 pending test reports would be covered for release of tubewell connections. Besides these test reports, the test reports to be received against priority categories during the year shall also be covered.

I}}}iv) }}Although cut-off date for issue of demand notice under general category is 31.3.91 but keeping in view the pending test reports it has been decided that demand notice(s) against applications registered under general category from 1.4.90 to 31.3.91, shall not be issued upto 31.12.06 after which this will be reviewed & necessary instructions to allow issue of Demand Notice(s) for application registered from 1.4.90 to 31.3.91, if feasible, will be issued. However Demand Notice(s) for the applications registered upto 31.3.90 will continue to be released as per instruction already inforce.

The ban imposed on issue of fresh demand notices w.e.f. 12.4.02 shall continue except for applications registered upto 31.3.1990 under General category besides priority cases allowed under Chairman’s discretionary quota (five percent), Ex-serviceman’s priority & Kandi area priority.

v) The issue of demand notices by the Sub Divisions shall be regulated by Dy.CE/SE/DS, who shall, keeping in view the availability of material, decide the number of demand notices to be issued by respective Sub Division on quarterly basis in such a way that Sub Divisions will be in position to release the connection(s) within three months from the date of compliance of demand notice(s) by the prospective consumers.

vi) All out efforts need to be made by the field officers to clear the applications registered upto 31.3.88 for which strict compliance of the following instructions already issued vide CC.25/2006 dt. 2.6.06 amd as amended vide CC No. 42/06 dated 3.8.06 be ensured by field officers :-

a) Issue of material for release of new AP tubewell connections will be allowed only in respect of test reports received against applications registered upto 31.3.88 in the order of seniority based on the date of registration of the application.

b) No material shall be issued by Stores Organization for the release of tubewell connections under general category against applications registered after 31.3.1988 till the back log of applications registered upto 31.3.88 is cleared in all the zones and revised instructions will be issued thereafter .

vii) As per procedure presently being followed for release of T/W connection, separate seniority queues such as Chairman priority ,Ex-serviceman priority, Kandi Area priority ,HT/LT seniority queues, own T/F seniority etc.are maintained at Sub Division level. SDO incharge should monitor at his personal level that the connections in all the seniority queues are released side by side. The following procedure shall be followed for the release of AP tubewell connections/issuance of material by the field officsers :-

(a) Chairman Priority connection shall have over riding priority over all other categories.

(b) For other categories ,the roster for release of connections/issue of material shall be followed as under:-

i) 1^st – General Category.

i) 2^nd _ General Category.

ii) 3^rd _ General Category

iii) 4 ^th _ Ex-servicemen Priority

iv) 5 ^th _ Kandi Area Priority.

v) 6^th _ Own Transformer Priority.

vi) 7^th _ General Category and so on.

If test report against any priority category is not pending ,then slot for that priority category will go to general category. For example in a sub-division if no test report under Ex-servicemen priority is pending, then 4th slot in the roster will also go to General Category.

viii) As per instruction issued vide CC 13/2006 dated 17.3.06, the new AP T/W connection shall continue to be released on LT supply upto 30.9.2006.

ix ) Voltage Regulation of 11KV feeder may not be a constraint for issue of demand notice to such prospective consumers, who are otherwise eligible for issue of demand notice. In such cases, an undertaking/affidavit that AP connection under the present system constraints is acceptable shall be obtained from the prospective consumer as per the existing instructions.

x) CE/MM & CE/Workshop shall assess the requirement of material and take necessary steps to ensure timely procurement of material required for release of 40,000 Nos. new AP tubewell connections during the year 2006-07 keeping in view the decision taken by WTMs on 14.6.06 to release all new AP tubewell connections under HVDS w.e.f. 1.10.2006.

xi) The status of pending test reports,demand notices may be displayed on the Notices Board of concerned operation Sub-Division with regard to release of AP connection during the year 2006-07.

All other terms and conditions for release of tubewell connection shall remain unchanged.

Dy.C.E./Sales,

For Chief Enginee

PSEB, Patiala

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C:C:No.42/06

Memo No. 42248/49059 /SSM-414 Dated: 03.08.06

Sub: – Release of tubewell connection under General Category.

Instructions were issued vide CC 25/2006 dated. 2.6.2006 that no materal shall be issued by store organisation under general category against applications registered after 31.3.88 till the backlog of applications registered upto 31.3.88 is cleared in all the zones of PSEB. Para-III of the above circular provides as under :-

“The works already in hand for whilch sufficient material stand issued before 31.5.2006 shall be completed & may not be withheld on account of above instructions . However, where only Poles and fittings /stay set etc. have been issued,no further material be issued”.

The above relaxation was given with a view that the genuine cases where bulk of material stood already issued/given may not be unnecessary withheld. It has however been observed that tubewell applicants registered after 31.3.88 are putting all sorts of pressures to get the material released under provision of above para with the result that most of the tubewell connections being released are for applications registered after 31.3.88. This

has defeated the very purpose of nstructions issued vide CC-25/06 dt. 2.6.06. Accordingly, it has been decided to delete Para III of CC-25/06 dt. 2.6.06 with immediate effect.

All other terms & conditions of CC 25/06 dated 2.6.2006 shall remain unchanged

Dy.C.E./Sales,

For Chief Engineer/Comml.,

PSEB, Patiala.

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CC No.41/2006

Memo No. 2170/2970 Dated: 1.8.2006

Sub: Consumer Complaint Handling Procedure- Constitution of Dispute Settlement Committees.

In continuation of instructions regarding ‘Consumer Complaint Handling Procedure’ to be followed with effect from 1.8.2006 issued vide CC.No.40/2006 dated 29.7.2006, it is clarified that various Dispute Settlement Committees of PSEB shall stand reconstituted w.e.f. 1.8.2006 as under:-

A) Zonel Level Dispute Settlement Committees (ZLDSCs)

1	Chairman	:	Engineer-in-Chief/CE/DS of concerned Zone
2	Member from Accounts Wing	:	a)	Chief Auditor- Central,South &West Zones
		:	b)	CAO Revenue – North & Border Zones
3	Member from Commercial Wing	:	a)	Dy.CE/Dir.Sales-I – Central Zone
			b)	Director/Sales-II – North & Border Zones
			c)	Director/Billing – South & West Zones
4	Nominated Members	:	Representatives of the Industry for the respective zone as per CC No.4/2005 dated 14.1.2005

B) Circle Level Dispute Settlement Committees (CLDSCs)

1	Chairman	:	Dy.CE/ SE/DS of concerned Circle
2	Member from Accounts Wing	:	Dy.C.A. of concerned Zone under which the Circle falls
3	Member from Commercial Wing	:	Dy.Director/Sales dealing with the concerned Circle
4	Nominated Member	:	Representative of the Industry for the respective zone as per CC No.4/2005 dated 14.1.2005

C) Divisional Level Dispute Settlement Committees (DLDSCs)

1	Chairman	:	Addl. SE/Sr.Xen/DS of concerned Zone
2	Member from Accounts Wing	:	Accounts Officer/Field of concerned Circle under which the Division falls.
3	Member	:	Xen/AEE./AE to be designated by concerned Dy.CE/SE/DS from within the Circle.

All other terms and conditions of CC No.40/2006 dated 29.7.06 shall remain unchanged.

Dy.C.E./Sales,

For Chief Engineer/Comml.,

PSEB, Patiala .

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C:C:No. 40/2006

Memo No. 1242/2042 / SSM-118 Dated: 29.7.2006

Sub: – Consumer Complaint Handling Procedure.

In order to provide an inexpensive,expeditious and efficacious mechanisum to resolve the differences and disputes, the Board had constituted a number of committees at different levels to settle the differences / disputes arising between the Board and the consumers. The exising set up of the various Dispute Settlement Committees as constituted by the Board is as per ESR-No.142 and as amended by instructions issued vide CC.No.4/05 dated 14.1.2005 and 39/05 dated 7.6.2005.

2. In terms of the provisions of Regulation-5(2) of the “PSERC (Forum & Ombudsman) Regulations,.2005”, PSERC vide its order dated June 26,2006 has approved the ‘ Consumer Complaint Handling Procedure’ vide its letter No. 3385 dated 28.6.06 (copy enclosed) & have directed that this system shall be effective from 1.8.2006. The said procedure is self explanatory and needs no elaboration.

3. It should be ensured that the new system is set in place well in time and made functional from the date specified by the Commission i.e. 1.8.2006.

The salient features of the ‘Consumer Complaint Handling Procedure’ as approved by the PSERC are as under:-

i) Nature of Complaints

Consumer complaints shall pertain to:

· Billing

· Metering

· Interruption/failure of power supply

· Voltage variations

· Load shedding/scheduled outages

· Disconnection/Reconnection

· Any other matter concerning supply of electricity

ii) Constitution of various Dispute Settlement Committees has been mentioned in para-4 of the enclosure. As required under para-4 (2) and para –4(3) of ‘Consumer Complaint Handling Procedure’, the Presenting Officer and Nodal Officer shall be as under:-

	Dispute Settlement Committee-	Presenting Officer	Nodal Officer	Financial Limit
a)	Zonal Level Dispute Settlement Committee-(ZLDSC)	SE/Dy.CE/DS of the concerned Circle.	SE/Dy.CE/HQ Circle of the concerned	All cases above Rs.2 lacs in each case.
b)	Circle Level Dispute Settlement Committee (CLDSC)	Sr.Xen/ Addl.SE/ DS of the concerned Circle	Sr.Xen/Addl. SE/Tech.of the concerned Circle	All cases above Rs.50,000/- and upto Rs.2 lacs in each case.
c)	Divisional Level Dispute Settlement Committee-(DLDSC)	Xen/AEE/AE/DS of the concerned Sub-division	Divisional Supdt.of the concerned Division	All cases upto Rs.50,000/- in each case.

iii) The procedure for redressal of complaint as per para –6 of ‘Consumer ‘Complaint Handling Procedure’, shall be strictly followed. However, as far as para –6(8) is concerned, it is decided as under:-

When unanimity is not reached while disposing of the disputed case by the above Dispute Settlement Committee, the majority decision will be applicable. However, the minutes to be recorded shall be self speaking and views of dissenting Member(s) should be indicated alongwith the operating part of the decision specifically. Copy of decision in each case shall be sent by Chairperson of DSC concerned to CE/Commercial without exception.

As per para-6(12) of ‘Consumer Complaint Handling Procedure’ the Chairperson of DSC is competent to fix the amount to be deposited before consideration of the case by the Committee. In case the consumer is unable to make the part payment of 20% ,the chair person will record the specific reasons for fixing the amount to be got deposited less than the part payment of 20%.

iv) Regarding para-6(14) of ‘Consumer Complaint Handling Procedure’, it is clarified that the Nodal Officer will maintain proper record of all the complaints received as disposed off on behalf of the DSC.

i) The ‘Consumer Complaint Handling Procedure’, shall come into effect with effect from 1.8.2006 and all the existing complaints/appeals (all cases pending for review /appeal in various DSCs / DSA) except those on matters pertaining to open access granted under the Electricity Act,2003 and Sections 126,127,135, to 140,142,143,146,152 and 161 of the Act, before any authority previously constituted(i.e. DSCs / DSA) shall stand transferred to the jurisdiction of respective Dispute Settlement Committees and Forum for Redressal of the Grievances, as the case may be. All the previously constituted committees shall cease to exist with effect from 31.7.2006.

ii) The field officers will :-

a) give wide publicity to the existence of the ‘Consumer Complaint Handling Procedure’ by periodical press release, display on notice boards in the distribution sub-divisions or at the Complaint centres/Bill collection centres,web site of PSEB and such other means to make the public aware of the procedure;

b) make available an updated copy of the ‘Consumer Complaint Handling Procedure’ ,as revised from time to time for inspection by members of the public during normal working hours:and

c) Provide an updated copy of the aforesaid procedure revised from time to time to the consumers and any other person who requests for it at a price of Rs. 50/- per copy.

vii) Consumer’s right to approach the Forum.

A complainant aggrieved due to non-redressal of his complaint under the ‘Consumer Complaint Handling Procedure’, may approach the Forum established by the Board vide CC.27/06 dt.6.6.2006 under as sub-section (5) of Section 42 of the Act read with ” PSERC (Forum & Ombudsman) Regulations, 2005.”

DA/as above.

Dy.C.E./Sales,

For Chief Engineer/Comml.,

PSEB, Patiala .

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CC No. 39/2006

Memo No. 47098/47898

Dated : 27.7.2..06

Sub:- Regulation on installation and operation of Meters.

GOI/CEA has notified vide notification NO. 502/70/CEA/PD&D dt. 17.3.2006 on the above subject under section 55(A), clause 73(e) read with section 177(2)(c) of Electricity Act-2003 regarding regulating the installation and operation of meters. These regulations have come into force w.e.f. 17.3.2006. The special features of the regulations as well as action required as per these regulations and responsibility center as per provisions and further responsibility of various HODs in PSEB has also been shown in annotated form. These instructions and the tabulation are enclosed for further necessary action.

DA/As above,

Sd/

Director/Sales-II,

PSEB, Patiala .

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CC No. 38/2006

Memo No. 44937/45737 /SMI-260

Dated: 25.7.06

Sub: Construction of unauthorized colonies-Release of Electricity Connection.

There are reports from the field officers that mushroom growth of illegal /unauthorized construction of Houses/Colonies is taking place below 66 KV and 11 KV lines of PSEB and in some cases the clearance of 66 KV lines has been reduced to 2- 3 feet from the unauthorized constructed buildings,which is violation of Indian Electricity Act and is a threat to human lives.

In view of above ,the matter has been considered and it has been decided that in no case any electricity connection shall be released to a prospective consumer(s) where the power line(s) are passing over his (their) plots, till such time, the lines are got shifted by the individual(s) or the Housing Society etc.at his (their) cost.

Strict compliance of the above instructions be ensured by the field officers.

Sd/-

Dy.CE/Sales,

for CE/Commercial

PSEB, Patiala

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CC No. 37/2006

Memo No.43430/44230 / SSM-460

Dated: 18.7.2006

Sub: T & D Loss Reduction and Improvement in consumer service-Instructions thereof.

T&D loss reduction has been an area of major concern for last couple of years. Inspite of our best efforts coupled with enhanced inputs under APDRP, the T& D losses are still in the range of 25% since last 2-3 years .Even the PSERC has effected reduction in ARR for not achieving the targets of reduction in T&D losses. With a view to take concrete steps to achieve desired results in the coming years, the Board has approved a Roadmap for Reduction in T& D losses. Accordingly following decisions have been taken.

1) Release of New AP Connection :-

As per instructions already issued vide CC.No. 13/06 dt.17.3.06, it was decided that all new AP tubewell connections shall continue to be released on LT upto 30.9.06. This means that from 1.10.2006, all new AP tubewell connections shall be released under HVDS only by providing individual small rating distribution transformers for each connection on single pole structure. The distribution transformer shall be procured and installed by PSEB as near to the

tubewell bore- site as possible. In no case length of LT overhead cable shall exceed 10 metres .

For release of individual connection, the distribution transformer shall be provided as under: –

Sr.No.	Load	Capacity of Dist. T/F
i)	3 BHP/5 BHP	6.3 KVA
ii)	7.5 BHP/10 BHP	10 KVA
iii)	12.5 BHP/15 BHP	16 KVA
iv)	20 BHP/25 BHP	25 KVA

The release of load less than 5 BHP shall, however, be discouraged & will be released only with the approval of concerned Dy.CE/SE/DS recording reasons for the same .

2. Release of New MS connection:-

As per schedule S II.2 of the Schedule of Tariff the supply voltage for release of MS connection having connected load ranging from 21 KW to 100 KW is 3 phase,400 volts or 11KV at supplier’s option. It has now been decided that w.e.f 1.10.06 onwards,all new MS connections having connected load above 50 KW shall be released only by providing independent 63/100/200 KVA distribution Transformer depending upon the load to be released . The metering will ,however, be done on LT side with meter and CT/PT chamber on the Transformer H-Pole itself. If T/F capacity permits,one or two more connections may be given from the same T/F but all meters shall be on H-Pole only.

For load ranging from 21 KW to 50 KW, the connection shall be released with LT metering by installing independent 25 KVA /63 KVA T/F, with zero LT in the above manner . The meter shall be installed in MCB or Pillar Box on the pole /under the distribution Transformer . Where installation of new transformer is not possible due to locational reasons /site constraints and the connection has to be from a common transformer ,the metering equipment of all consumers on the transformer shall be installed on transformer H-pole in MCB / CT /PT chamber or in the pillar box as the case may be.

3. Release of new SP / NRS / DS Connection:-

As per schedule III.2 of Schedule of Tariff for SP, the supply voltage for small industrial loads upto 20KW is 3 phase 400 volts or single phase 230 volts. As per schedule SV.2 of Schedule of Tariff for NRS, the character of service provides supply voltage of single phase 230 volts or 3 phase 400 volts. For loads upto 10 KW, supply is given at single phase 230 volts, for loads above 10 KW and upto 100 KW, 3 phase 400 volts supply is given & for loads exceeding 100 KW, supply is given at 11KV.

In order to reduce T&D losses it has now been decided that wherever supply is given at 230 volts or 400 volts, the meter shall be provided in the Pillar Box or MCB on pole or outerwall of the premises as per site condition. In no case meter shall be installed inside the consumer premises.

In all these categories of SP/NRS /DS, for loads ranging from 11KW to 50 KW (upto 20 KW in case of SP consumers), the connection shall be released with LT metering in 3 phase category by providing independent T/F of 10/16 /25 /63KVA or higher capacity with zero LT and meter shall be installed in MCB or pillar box on the pole /under the distribution transformer. However more than one connection can be given from the same T/F if the premises are nearby by providing meters in pillar boxes or in MCB /CT Chambers on poles.

All DS /NRS connection with loads ranging from 51 KW to 100 KW shall be released at 11 KV only with LT metering by providing independent 63 /100/200 KVA distribution transformers. DS/NRS loads above 100 KW shall continue to be released as per existing instructions as per Schedule of Tariff SV and SVI, at 11 KV supply voltage as per discretion of the Board.

4. System Improvement Works & Deposit Work

Estimates for all S.I. and deposit works shall be prepared/sanctioned as per guidelines in para 1 to 3 above with the objective of zero LT and meter in Pillar Box /MCB on Pole /MCB on outer wall of consumer.

5. Loading of Distribution Transformers:-

It shall be ensured by the field officers that loading of distribution transformer is upto 80% of the transformer capacity. The strict compliance of these instructions shall be ensured even in case of release of GSC connections.

6. HVDS in GSC/ISC:

In urban areas, residential premises in Posh/Planned Colonies having high load of AC, Heaters/Geysers and other gadgets, incidence of theft in such premises is very high and loss of revenue is also substantial. It is, therefore, decided that transformers to be spared from AP under HVDS should be installed in such colonies to cater to a cluster of 4/5 to 8/10 houses depending on load and meters should be installed in Pillar-Boxes/MCBS. This will ensure zero LT and no commercial loss /theft. Similar action shall be taken in the case of commercial premises in planned shopping centres/malls etc. and SP/MS connections in industrial estates and other areas also. In nutshell, all DS/NRS/SP/MS connections shall be released in future on HVDS with least /zero LT .Further bare conductor overhead LT lines which allow direct hooking shall be avoided.

5. D.T. METERING.

As decided with PSERC, there is no necessity of providing meters on agricultural load transformers. Therefore, DT meters may be provided in the first phase on all the urban Distribution Transformers for effective energy accounting and audit and in the second phase the DT meters shall be installed on Distribution Transformers catering to GSC /ISC loads in rural areas.

The above instructions shall be applicable with effect from 1.10.2006 so that the material is arranged by that time. However, action regarding installation of meters outside consumer premises shall be taken immediately.

Sd/-

Dy.CE/Sales,for CE/Commercial

PSEB, Patiala

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CC No. 36/2006

Memo No. 43392/44192/Gen.condition/Tariff

Dated : 14.7.06

Sub:- General Conditions of Tariff and Schedule of Tariff.

Punjab State Electricity Regulatory Commission have framed revised general conditions of tariff and Schedule of Tariff. Which have already been supplied to all CEs/Op. vide this office memo No. 18294/98 dt. 5.4.06 and to all SEs/op. vide this office memo No. 20280/99 dt. 13.4.06. Please find enclosed the copy of the same for taking further necessary action please.

DA/As above

6-46 pages.

Sd/

Director/Sales-II,

PSEB, Patiala .

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CC No. 35/2006

Memo No. 42262/43062/SSM-315

Dated: 12.7.06

Sub: Payment /Recovery of interest on disputed amount.

Continuation of CC 61/05 dated.7.9.2005 .

It has been decided that the existing rate of 9% per annum for payment /recovery of interest on the disputed amount shall remain operative during the year 2006-07.

Sd/-

Dy.CE/Sales,for CE/Commercial

PSEB, Patiala

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CC No:34/2006

Memo No.40965/41765/SR 134.5

Dated:6.7.2006

Subject: POWERS OF THE OFFICERS OF THE BOARD TO ENTER CONSUMER PREMISES FOR CHECKING/ INSPECTION UNDER SECTION 135 (2) OF e.a. – 2003 – Assessment of unauthorized use of Electricity, Assessing Officers, uNDER sECTION 126 OF e.a. – 2003, APPELLATE AUTHORITY UNDER SECTION 127 OF THE EA -2003 and COMPOUNDING OF CHARGES IN CASE OF Theft of Electricity Under Section 152 of EA-2003.

Government of Punjab , Department of Power( Energy Branch) has issued following notifications on the subject:-

1. No. 1/13/04-EB (PR)/23 dated 10 January,2005:

This is regarding designating the PSEB Officers for the implementation of provisions Under Section 135(2) of the Electricity Act- 2003 in their respective power distribution areas. According to this notification Commercial Circular No.24/05 dated 12.4.2005 was issued, as per which, JEs were not authorized to enter the consumer premises for checking/inspecting the same. Matter was referred to Secretary/Power, Govt. of Punjab vide memo No. 76 dated 7.6.2005 to allow JEs/AAEs also to enter the premises of Domestic, NRS, AP/SP and Bulk Supply connections upto 20 KW but till date the Pb.Govt. has not accepted this proposal.

As theft of energy in this category of consumers had increased, Board had to issue CC 57/05 dated 31.8.2005 enjoining upon all PSEB officials, JEs, MRs and BDs to intimate & report the case of theft of energy taking place in the Domestic premises. Further vide CC 60/2005 dated 6.9.2005, JEs/AAEs were again authorized to check the consumer premises as per practice prior to the issue of CC 24/205 dated 12.4.2005. Govt. of Punjab is yet to approve the instructions issued vide Commercial Circular No. 60/05. Pending approval of the Govt. the checking of various categories of consumers should continue as per the practice before issue of CC 24/2005 i.e. JEs /AAEs are authorized to check the consumer premises of Domestic/NRS/SP connections as per the schedule (Page-53) for Conditions of Supply (Copy enclosed at Annex-I). E.S.R. 134.5 should be treated as amended to this extent subject to approval of Govt. of Punjab.

2. 1/60/03-EB(PR)/1186 dated 27.12.2004:

The State Govt. has authorized the following officers of the Board to make assessment of charges payable by the LT & HT consumers in case they are found indulging in unauthorized use of Electricity Under Section 126 of the Act.

Category of consumers	:	Assessing Officers
All HT consumers above 1 MW load	:	CEs of the Operation Wing of respective Distribution area
All HT consumers upto 1 MW load	:	SE/Dy.CEs of Operation wing of the Distribution area..
All LT Industrial consumers	:	Sr.Executive Engineers/ Addl.SEs of Operation wing of the Distribution Area
All other LT consumers	:	Assistant Engineer/ Assistant Executive Engineers/ Executive Engineers of Operation wing of the Distribution Area.

Note:- Unauthorized use of electricity means the usage of electricity:-

(i) by any artificial means ; or

(ii) by a means not authorized by the concerned person or authority or licensee; or

(iii) through a tampered meter; or

(iv) for the purpose other than for which the usage of electricity was authorized. The cases of prejudicial use of supply, re-sale of energy & malpractices referred to in SR-137 (Copy enclosed at Annex-II) shall be covered under unauthorized use of electricity and dealt as per provisions of Section 126 of E.A.2003.

It is clarified here that unauthorized extension in load is not covered under misuse of electricity. It is separately governed by provision of load surcharge given in Schedule of Tariff circulated vide memo No.30078/30103 dated 1.6.06. Any dispute regarding levy of load surcharge shall be adjudicated by the existing Dispute Settlement Committees. Similarly, disputes other than those related to misuse of electricity shall also be adjudicated by existing DSCs.

3. No.1/13/04-EB(PR) 161 dated 9.3.06:

The Pb. Govt. has authorized the following officers of the State Govt.as Appellant Authority for the purpose of deciding appeals Under Section 127 of the Electricity Act-2003 against the orders of the Assessing Officers made Under Section 126 of the said Act.:-

Category of consumers	:	Appellate Authority
For appeals by all HT consumers	:	Divisional Commissioners in whose jurisdiction the concerned premises is located.
For appeals by all LT industrial consumers	:	Addl. Deputy Commissioners (General) in whose jurisdiction the concerned premises is located.
For appeals by all other LT consumers	:	Sub Divisional Magistrates in whose jurisdiction the concerned premises is located.

The procedure for filing appeal before the Appellate Authority is laid down in the PSERC notification dated 7^th March-2005 bearing No. PSERC Secy./Regu.14 dated 7.3.2005 (Copy enclosed for ready reference at Annex-III ).

4. No.1/27/05-EB(PR)/204 dated 22.3.06.

(A) The Govt. of Punjab has notified the following rates of compounding charges in case theft of energy Under Section 152 of the Electricity Act-2003:-

i)	Industrial Services(SP & MS)	=	Rs.10,000/- per KW or part thereof of sanctioned load.
ii)	LS (Gen. & Power Intensive)	=	Rs.10,000/- per KW or part thereof of sanctioned load or Rs.10,000/- per KVA of Contract Demand whichever is higher
iii)	Commercial/NRS	=	Rs.5,000/- per KW or part thereof of sanctioned load.
iv)	Agriculture	=	Rs.2,000/- per BHP or part thereof of sanctioned load.
v)	Other Services (Domestic & Bulk Supply)	=	Rs.3,000/- per KW or part thereof of sanctioned load.

(B) Further, the Govt. of Punjab has authorized the following officers of PSEB to recover/collect the above said compounding charges from the consumers/persons for the offence of Theft of Electricity:-

i)(a)	All Domestic, Bulk Supply, Agriculture and Commercial Connections. (LT & HT)	=	SE/Distribution of the respective areas
(b)	All Industrial SP connections.	=	SE/Distribution of the respective areas
ii)	All LS & MS industrial connections.	=	CE/Distribution of the respective areas

(C) The compounding charges recovered from the consumers/persons will be deposited on the same or the next working day by the concerned Officers/authorities in the Account Head of Punjab Government given as under:-

” Major Head “0043- Taxes and Duties on Electricity.”

5. Brief instructions of Dos & Don’ts as well as instructions containing summarized provisions of the E.A. 2003 regarding theft & unauthorized use of electricity are enclosed as Annex-IV..

6.(I) The cases of the misuse of electricity for which no notice has been issued to the consumer so far maybe processed as under:-

(i) The provisional assessment order as per section 126 shall be served upon the consumer by the assessing officer. After affording reasonable opportunity of hearing against the objections filed by him, the assessing officer shall pass an order of the charges payable by the person giving him seven days for representing against its provisional assessment order.

(ii) The consumer will be at liberty to prefer the appeal with the appellate authority as mentioned in Notification No.1/13/04-EB(PR) 161 dated 9.3.06.

(iii) If the consumer fails to deposit the assessed amount or to prefer an appeal with the Appellate Authority within a period of 30 days from the date of issue of assessment order, then a 15 days notice U/s 56 of the Act may be issued to him for depositing the charges as per the assessment order. After the expiry of 15 days the connection may be disconnected if the charges of electricity raised in the assessment order are not deposited.

6.(II) Where notice/Assessment order for deposit of charges of electricity on account of misuse of charges has already been issued , in such cases consumer is required to deposit the charges within 7days or represent against the assessment order, failing which the provisional assessment order shall be converted into the final order. However, consumer will have the option to appeal against this order to the appellate authority mentioned in Notification No.1/13/04-EB(PR) 161 dated 9.3.06 within 30 days of the assessment order.

6.(III) Cases of misuse of electricity which are pending before the existing review authorities like DSCs/DSA/BLRC, such cases of misuse of electricity which have not been decided yet by the review authority upto the date of issue of the circular may be decided expeditiously. However, the existing departmental review committees shall cease to entertain cases of misuse of electricity with immediate effect from the date of issue of these instructions.

7. The compliance of the above mentioned notifications should be carried out in letter and spirit. Any difficulty in the implementation of these instructions may be immediately brought to the notice of this office through CEs/Operation.

The above notifications (Copies enclosed) are being brought to the notice of all Distribution Officers.

Encl:As above.

Sd/-

Chief Engineer/Comml.

PSEB, Patiala

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CC No. 33/2006

Memo No. 40049/40849/SMI-259

Dated: 6.7.2006

Sub: Policy for regularization of temporary tubewell connections released during the Paddy Season of 2005.

Priority scheme for regularization of temporary tubewell connections released during the paddy season of 2005 was introduced vide CC.No.9/06 dated 24.2.06 followed by some clarifications/amendments vide CC.No. 12/06 dated 17.3.06 and 15/06 dated 10.4.06. On the basis of report from the field officers that applications for regularization of temporary tubewell connection against which certain clarifications had been sought by them could not be registered for want of clarifications, the scheme was made operative upto 31.5.06 vide CC.No. 19/06 dated 31.5.06. Further the date for completion of work for regularization temporary tubewell connection was also extended upto 30.6.06.

There is a feedback now from the field officers that many farmers who became eligible after issue of clarifications/relaxation by this office but it was not known to them, are still requesting for registration of their applications for regularization of temporary tubewell connection released during the paddy season of 2005. The matter has been considered and it has been decided that priority scheme for regularization of temporary tubewell connection introduced vide CC.No. 9/06 dated 24.2.06 followed by subsequent amendments/ clarifications shall remain operative upto 31.7.06 i.e. the eligible applicants can now submit their applications for regularization of temporary tubewell connection upto 31.7.06. The date for completion of work for regularization of temporary tubewell connection is also extended upto 30.9.06.

All other applicable terms and conditions shall remain unchanged.

Sd/-

CE/Sales, for CE/Commercial

PSEB, Patiala

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32/2006

Memo No.38083/38883

Dated : 27.6.06

Sub: Guidelines for refund to be given to SC domestic consumers on Account of free electricity supply upto 200 units per month having a connected load of above 300 watts and upto 500 watts w.e.f.1.9.2005.

Instructions were issued vide circular No. 11/2006 dated 1.3.2006 to give free electricity supply upto 200 units per month to domestic consumers belonging to SC category having sanctioned load upto 500 watts w.e.f. 1.9.2005. As the benefit of free electricity upto 200 units/month was to be given w.e.f. 1.9.2005, instructions were issued vide CC 17/2006 dated 21.4.2006 as per which cash refund was allowed to SC Domestic consumers having load upto 300 Watts on account of increase in free electricity from 50 units to 200 units/month w.e.f. 1.9.05 vide CC no. 17/2006 through a special drive in field from 26.4.2006 to 30.4.2006. It was indicated in CC 17/06 that instruction for refund to SC-DS consumers with a connected load above 300 Watts and upto 500 watts who have paid their bills w.e.f. 1.9.05 shall be issued separately. Instructions were subsequently issued to the field to identify all the SC-DS consumers irrespective of their connected load. Out of these SC consumers identified by field offices and such lists supplied to this office, the SC-DS consumers with connected load above 300 Watts and upto 500 Watts have been got identified by Director/Billing from computer data and Circle wise CDs/hard copies of list of such consumers indicating the amount to be refunded against each consumer have been prepared and copies were handed over to respective S.Es, during meeting held at Patiala with Chairman on 12.6.2006

The cash refund to such DS consumers with connected load above 300 Watts and upto 500 Watts for the period 1.9.2005 to 31.5.2006 is to be processed as under in respect of consumers who have already submitted required documents i.e. S. C. Certificate etc. and those who have been identified as per lists prepared/circulated but have yet to submit the required documents:-

i) The refund would be allowed in cash to the consumers through an individual docket voucher in the sub division under the direct supervision of Sub Divisional incharge as per the list already supplied by M/s DOEACC, Chandigarh. The docket vouchers would be prepared well in advance as per lists and authentications by Sub Divisional incharge. The refund would be allowed from 1.7.06 to 31.7.06 in the office of SDO for which vide publicity will be made through press/electronic media, panchayats, announcements in gurudwara/mandirs and by muniadi and also through City cables in City/Urban areas. An advertisement to this effect is also being given separately in the vernacular/other news papers.

ii) For identification of the payee, the consumer shall bring the bill-cum-receipt for the last payment made in respect of his electricity bill/voter identify card/any other identification. The identification of the consumer shall be made by the concerned SDO on the docket voucher.

iii) The bill-cum-receipt if produced by the consumer shall be pasted at the back of the docket voucher and refund allowed in cash after obtaining signature/thumb impression of the claimant. However, if the consumer is not ready to part with the original receipt, a photocopy of the same duly attested by the SDO/RA shall be retained/pasted at the back of the docket voucher.

iv) The list of all the SC Domestic consumers eligible for refund showing the amount due to each, would also be displayed on the notice board of the Sub Division for ensuring transparency and disbursement of correct amount to the claimants.

v) The status with regard to the refunds would be reviewed after 31.7.06. The payment to left out cases shall, however continue to be made after 31.7.06 also.

vi) Those SC consumers with sanctioned load above 300 Watts and upto 500 Watts (though identified but documents not given) who come up with the statutory documents now and have submitted the same shall also be allowed refund as per the above pattern mentioned inPara- (i to v) w.e.f. 1.9.2005. It is made clear that under no circumstances refund shall be allowed merely on the basis of identification as per list unless the required documents have been/are submitted by such consumers.

vii) After the refunds have been allowed, account wise payment made would be communicated to our Computer Service Centres in the Advice No. 76 after making entries in Sundry charges Allowance Register so as to adjust the entries of negative bills by M/s DOEACC. Proper classification of SOP and ED however may be made in the accounts of the Sub Division accordingly for the above refunds.

It shall be ensured that the defaulting amount standing against any consumer is adjusted before allowing the refund.

The refunds for the period after 31.5.2006 shall be afforded directly by the Computer Service Centres of PSEB to all the consumers whose requisite advice have been sent by the field offices. All the field officers are instructed that they should invariably send the requisite advice duly filled in to the concerned Computer Service Centres.

The instructions contained in accounts circular No.10 of 2006 may also be kept in view,

The above instructions may be conveyed down the line immediately for strict compliance of the instructions by the Sub Divisional Officers. The Addl. S.E/Sr.Xen/Op. would personally monitor the day-to-day progress achieved in this regard.

Director/Sales-II,

PSEB, Patiala .

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Endst No. 38884 Dated: 27.6.06

CC No. 31/2006

Memo No. 35251/36051 / SMI-259

Dated: 15.6.06

Sub: Release of tubewell connections during the paddy season of 2006.

Instructions regarding release of temporary tubewell connections during the paddy season of 2006 were issued vide CC.No. No.26/2006 dated 2.6.06. Further instructions were issued vide CC No. 28/06 dated 7.6.2006 that no temporary tubewell connection with motor capacity less than 5 BHP will be allowed except in Bet Area.

On the basis of feedback from the field officers during the review meeting taken by Chairman PSEB on dated 12.6.06, the matter has been considered and it has been decided that that temporary tubewell connections with motor of less than 5 BHP capacity will be allowed in the District Gurdaspur also except the area under Ghuman Sub Division of Qudian Division of PSEB.

All other terms & conditions of CC NO. 26/2006 dated 2.6.2006 shall remain unchanged.

Sd/-

Dy.CE/Sales,

for CE/Commercial

PSEB, Patiala

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CC No.30/2006

Memo No. 34934/35134 /

Dated: 15.6.06

[

SUB: Introduction of token system at the Cash Collection Centres of PSEB.

The hardships/inconvenience caused to the consumers to deposit their bills has been engaging the attention of Board for some time. Introduction of bill payment to machines, payment of bills through Post offices/banks are some of the steps taken in this direction. To further mitigate the problems of consumers who have to stand in long queues for hours together for deposit of their electricity bills at PSEB’s Cash Collection Centres , the matter has been considered & it has been decided to introduce a Token system at all the Cash Collection Centres of PSEB as under:-

i) As & when a consumer comes to deposit the Bill(s), he/she shall be issued a token bearing a serial number and his payment shall be accepted when his/her turn comes according to the serial number of the token allotted.

ii) An electronic display system of the type installed at various Fast Food Centres shall be installed at the Cash Collecting Centre which will display the token no.of the consumer who is required to be called for deposit of bill

The above system will help the consumers to wait anywhere at a convenient place & come at the counter when their turn come for deposit of bill(s) & thus avoid inconvenience to the consumers.

iii) A notice regarding above procedure shall be displayed at the Cash Collection Centres for the information of the consumers.

All the field officers are requested to ensure implementation of above instructions at the earliest possible.

Sd/-

Dy.CE/Sales,

for CE/Commercial

PSEB, Patiala

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CC No. 29/2006

Memo No.34965 / 35765/ ED Loose

Dated :9/6/2006

Sub: Levy of electricity Duty.

The Government of Punjab, in exercise of powers conferred by section 12 of the Punjab Electricity (Duty) Act, 2005 and all other powers enabling it on this behalf vide Notification No. 13/18/05-PES/15895 has exempted the captive generating plant plant owners from levy of electricity duty subject to the conditions mentioned below:-

a) Any person, who owns and holds not less than twenty six per cent of the ownership of a captive generating plant.

b) consumes electricity for his own use not less than fifty one percent of the aggregate electricity, generated in such plant, determined on an annual basis by the competent authority. Provided that the exemption will be available only on the electricity, generated from the captive power plant and consumed for captive use.

Note: The term “captive use” shall have the same meaning as has been assigned to it in the Electricity Rules, 2005, framed by the Central Govt. under the Electricity Act, 2003.

You are requested to take action accordingly and also ensure vide publicity for information of general public and all CPP owners may be informed appropriately.

Sd/

Director/Sales-II

For CE/Commercial,

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CC No. 28/2006

Memo No.33954/34754/SMI-259

Dated: 7.6.2006

SUB: Release of tubewell connections during the paddy season of 2006.

Instructions regarding release of temporary tubewell connections during the paddy season of 2006 were issued vide CC No. 26/2006 dated 2.6.06. some clarifications have been sought by the field officers which are given as under:-

1. Clarifications have been sought by the field officers whether loading conditions of the 1 KV feeders & Grid Sub-Stations are to be considered or not for release of temporary tubewell connections.

The matter has been considered & it has been decided that temporary tubewell connection shall not be released from any 11 KV feeder or Grid Sub-station which is over loaded. The decision regarding which 11 KV feeders/ Grid Sub-stations are over loaded, from which temporary tubewell connections can not be released, shall be taken by concerned Dy.CE/SE/DS & list of such 11 KV feeders/Grid Sub-stations shall be prominently displayed in the Operation Divisions/Sub Divisions. The earnest money of the applicants who have applied for temporary tubewell connections from such 11 KV feeders/grid sub-stations may be refunded.

2. It has been observed in the past that some applicants who actually require to install 5 BHP tubewell connections based on water table, apply for 3 BHP tubewell connection but unauthorizedly install higher capacity motor thus depriving the Board of charges of Rs.1,500/- per BHP for the excess load besides putting hidden load on the system.

It has therefore been decided that no applicant shall be allowed temporary tubewell connection with motor capacity less than 5 BHP except in Bet Area. The applicants who have applied for 3 BHP connections and are not from Bet Area should be informed immediately to deposit charges accordingly.

All other terms & conditions of CC No.26/2006 dated 2.6.2006 shall remain unchanged.

Sd/-

for CE/Commercial

PSEB, Patiala

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CC No. 27/2006

Memo No.33019/33819/SSM-118

Dated:6.6.2006

SUB: ESTABLISHMENT OF FORUM FOR REDRESSAL OF GRIEVANCES OF THE CONSUMERS.

PSERC issued notification No.19 on 17.8.05 enjoining upon PSEB to constitute a ‘FORUM’ FOR REDRESSAL OF GRIEVANCES OF THE CONSUMERS under Section-42 (5) of the Electricity Act-2003 called PSERC (Forum & Ombudsman) Regulation 2005. The composition of the FORUM as per clause 3 of the PSERC Notification shall be as under:-

i) Chairperson of the Forum shall be an Electrical Engineer with experience in distribution of electricity, not below the rank of a Chief Engineer.

ii) One Member shall be an officer from Finance and Accounts cadre, preferably having experience in revenue matters, not below the rank of a Chief Accounts Officer or of equivalent status.

iii) One Member shall be an officer of the level of a Superintending Engineer having experience in commercial matters.

Notes:-

(i) The Chairperson & Members of the FORUM shall hold office ordinarily for a period of two years from the date of appointment/nomination to the Forum. No Member of the Forum shall hold office as such after he has retired from the service of the licensee.

(ii) The licensee shall ensure that the posts of the members of the Forum are not kept vacant for more than one month.

(iii) The licensee shall appoint/designate one of its officers not lower than Grade-II officer as Full Time Secretary to the Forum and shall also provide required supporting staff and office accommodation etc. for functioning of the Forum.

2. The Board accordingly considered the matter in its 7/06 meeting held on 10.5.2006 and decided to establish ‘FORUM’ for the redressal of the grievances of the consumers keeping the internal dispute settlement mechanism of PSEB including DSA intact as under:-

(i)	Chairman of the ‘FORUM’	:	Chief Engineer/DSA shall hold the charge in addition to the charge under DSA
(ii)	Member of the ‘FORUM’ with experience in revenue matters	:	CAO/DSA shall hold the charge in addition to the charge under DSA.
(iii)	Member of the ‘FORUM’ with experience in Sales matters	:	Dy.CE/SE/DSA shall hold the charge in addition to the charge under DSA.
(iv)	Secretary of the ‘FORUM’	:	An officer of the rank of Dy.Director shall hold the charge from the existing strength of staff working under Chief Engineer/DSA.

3. The expenditure of the forum will be considered and allowed as a pass through expense by the commission at the time of working revenue requirement of the Board.

4. Chairman, PSEB shall appoint/nominate the chairperson and members of the ‘FORUM’ from amongst the PSEB officers in accordance with the PSERC Regulation 19.3

a. The Chairperson and Members shall hold office ordinarily for a period of two years from the date of appointment/ nomination to the Forum. No member shall hold office as such after he has retired from the service of the Licensee/Board. Reg.19.3.4

b. The post of the Members of the Forum shall not be kept vacant for more than one month. If the licensee/Board is unable to fill up the post(s) within a period of one month, the commission may, at the request of the licensee/Board grant such additional time as it deems fit to the licensee/Board for the purpose of filling of such vacancy. Reg.19.3.5

c. In case the Chairperson of the Forum is unable to discharge the functions owing to absence, illness or any other cause, the senior member shall discharge the functions of the Chairperson until the day on which the Chairperson assumes office. Reg.19.3.8

d. All decisions of the Forum shall be on the basis of majority of the member present and voting. Reg.19.3.9

e. The quorum for Forum meeting shall be two and each member shall have one vote and in case of equality of votes on any issue or resolution, the Chairperson or a member discharging the functions of the Chairperson and presiding over the meeting shall, in addition, have a casting vote. Reg.19.3.10

The Forum shall ordinarily have sittings at its headquarters ( Patiala ). Reg.19.3.11

(B) Jurisdiction of the Forum:

(i) The Forum shall entertain the complaints filed in writing by the complainant with respect to the electricity services provided by the distribution organization of the Board/Licensee if it fulfills the following requirements:- Reg.19.5.1

b. Reg.19.2.(e)An unfair trade practice or a restrictive trade practice has been adopted by the Board/Licensee in providing electricity services;

c. The electricity services hired or availed of or agreed to be hired or availed of by the complainant, suffers from defect or deficiency in any respect;

d. The Board/Licensee has charged for electricity service mentioned in the complaint, a price in excess of the price fixed by the Commission;

e. Electricity services which are hazardous to life and safety when availed are being offered for use to the public in contravention of the provisions of any law for the time being in force or of any license;

f. Violation has occurred of any law or licence requiring the Board/Licensee to display the information in regard to the manner or effect of use of the electrical services; or

g. Breach has occurred of any obligation by the Board/Licensee which adversely affects any consumer or which the Forum may consider appropriate to be treated as a complaint.

ii) The Forum shall entertain only those complaints where the complainant has approached the appropriate authority of the Board/Licensee as prescribed in the Complaint Handling Procedure approved by the Commission from time to time and either is not satisfied with the response of the Board/Licensee or there is no response within the time prescribed therein or within reasonable time.

No complaint shall be entertained unless it is filed before the Forum within 3 (three) months from the date the consumer exhausted the remedy under the Complaint Handling Procedure or when no action is taken by the authority prescribed in that procedure within the period prescribed therein, from the expiry of such period as aforesaid, whichever is earlier. However, the Forum may entertain a complaint, which does not meet the aforesaid requirement with reasons to be recorded in writing. Reg.19.5.2

iii) The Forum shall not entertain a complaint if it pertains to the same subject matter for which any proceedings are pending before any court, authority or any other Forum established by law or a decree, award or a final order has already been passed by any competent Court, authority or Forum or is frivolous or vexatious in nature. Reg.19.5.3 Reg.19.6.1(C) Filing of Grievances before the Forum:

(i) The Forum shall take up the various types of complaints/ grievances, may be relating to the following issues, which are not related to open access granted under the Act and Section 126, 127, 135 to 140, 142, 143, 146, 152 & 161:-

a) Billing of supplementary amount as a result of post audit.

b) Levy of voltage surcharge not levied in the first instance.

c) Wrong Billing.

d) application of wrong tariff.

e) Non payment of admissible rebates/incentives.

f) Delay in release of connection.

g) Delay in issue of first bill/subsequent bill.

h) Delay in rectification of energy bill.

i) Delay in replacement of defective/dead stop meters/ Metering equipment.

j) Non-restoration of supply due to breakdown or even after payment of dues.

k) Levy of clubbing charges either by way of differences of tariff or high voltage surcharge from back date of 1.1.96 {Unfair trade practice when charges for not more than 2 years are leviable as per Section 56(2) of E.A.-2003.}

l) Supply of low voltage beyond the limits permissible under IER 1956, fluctuations in voltage etc. (Deficiency in service).

m) Accidents due to less clearances being not as per IER 1956 faulty lines etc.

n) Leakage of earth current and consequent accidents.

o) Inadequate grace period for deposit of energy bill.

p) With-holding information required by the consumer etc.etc.

Note:- The above list of complaints is not to be treated as final. There may be complaints which are not covered by the above list. Such complaints related to supply of electricity not mentioned above may also be taken up by the Forum.

(ii) Every grievance must be submitted in writing by complainant(s) with following details to the Forum:- Reg.19.6.2

(a) The name of the individual or the organization, complete postal address, telephone number, fax number and the E-mail address, (if any), The name of Board/Licensee Office i.e. Sub-Divn., Division or Circle Office to which the grievance pertains.

(b) A full description of the matter, which is the source of grievance, including copies of any relevant and supporting documents, if any.

(c) Relief prayed for.

(d) Statement that the matter is not pending before any other Court, Authority or Forum.

(I) The complainant shall enclose a copy of response if any from the Board/Licensee. Reg.19.6.3

(ii) The Forum may seek additional information and details from the complainant(s). Reg.19.6.4

(iii) The Forum may also accept complaints through e-mails or web site subject to fulfillment of such requirements as the Forum may consider appropriate. Reg.19.6.5

(D) Procedure for disposal of grievances by the Forum:

(i) On receipt of the consumer grievance, the Secretary to the Forum shall make an endorsement on the grievance subscribing his dated initials and shall send an acknowledgement to the applicant within 7 days of its receipt. The secretary shall also be responsible to inform the complainant of the status of his complaint in the Forum in case of inquiry by the complainant in this regard. Reg.19.7

(ii) The consumer grievances received shall be registered and serially numbered for each year e.g. C.G No.1/2005, 1/2006 and so on and copy of the grievance shall be forwarded simultaneously to the concerned officer of the Licensee/Board for redressal or to file objection, if any, in writing in case the licensee/Board is not agreeable to the request of the complainant.

(iii) The employee nominated/authorized in this regard by the Licensee/Board or the employee named in the complaint shall furnish the parawise comments on the grievance within 15 days from the date of receipt of the letter from the Forum, failing which the Forum shall proceed on the basis of material available on record.

(iv) The Forum may also call for, any record of the Licensee/Board or from the complainant relevant for examination and for disposal of the grievance and the parties shall be under obligation to provide such information, document or record as the Forum may call for. Where a party fails to furnish such information, document or record and the Forum is satisfied that the party in possession of the record is with-holding it deliberately, it may draw an adverse inference.

(v) On receipt of the comments from the Licensee/Board or otherwise and after conducting or having such inquiry or local inspection conducted as the Forum may consider necessary, and after affording reasonable opportunity of hearing to the parties, the Forum shall pass appropriate orders for disposal of the grievance, as far as possible, within 60 days of filing the complaint.

(vi) The proceedings and decisions of the Forum shall be recorded & shall be supported by reason. The order of the Forum shall be communicated to the complainant and Licensee/Board in writing within 7 days. The Licensee/Board shall comply with the orders of the Forum within 21 days from the date of receipt of the order.

(vii) The Forum may, subject to Electricity Supply Code and related matters Regulations made by the Commission in this regard, award such compensation to the complainant(s), as it considers just and appropriate in the circumstances of the case. The Forum may issue such interim orders pending final disposal of the complaint, as it may consider necessary. It may also order for deposit of any Interim amount by the complainant with the Licensee/Board.

(viii) Where the complainant or the Licensee/Board fails to appear before the Forum on the date fixed for hearing on more than two occasions, the Forum may decide the complaint ex-parte.

(ix) The forum may settle any complaint in terms of any agreement reached between the parties at any stage of the proceedings before the Forum and there shall be no right of representation before the Ombudsman against such order

(x) The Forum may evolve procedure conforming to the principles of fair play and justice for efficient discharge of functions and shall also follow the guidelines, if any given by the Commission regarding the procedure to be adopted by it for handling the complaints. .Reg.19.8

(xi) Every order shall be a speaking order and signed by the members conducting the proceedings. Where the members differ on any point or points, the opinion of the majority shall be the order of the Forum. The opinion of the minority shall, however, be recorded and form part of the order.

(xii) The orders of the Forum shall be binding on the consumers and the Licensee/Board. Reg.19.9

(xiii) The consumer and the Licensee/Board may obtain certified copies of the orders, decisions, directions and reasons in support thereof given by the Forum in respect of the complaint. Copies of the Orders of the Forum may also be obtained by any person subject to payment of such fees and after complying with such other terms, which the Forum may specify. Reg.19.10

(xiv) However, any complainant aggrieved by orders of the Forum may prefer a representation before the Ombudsman appointed/ designated by the Commission

(XV) The Forum will keep a record of consumer grievances submitted to it and the decision thereof and make available such records for inspection of the Commission as and when required. It shall also submit a report on the number of grievances received, redressed and pending, at the end of each quarter to the commission and a copy shall also be forwarded to the distribution Licensee/Board. Reg.19.11

For any further details PSERC Notification dated 17.8.2005 published in Punjab Govt. Gazette dated 9.9.2005 (Copy enclosed) may be referred to.

Encl: As above.

Sd/-

Chief Engineer/Comml.

P.S.E.B., Patiala

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CC No.26/2006

Memo No 31998/32798 /SMI-259.

Dated: 2.6.2006

Sub: Release of temporary tubewell connections during the paddy season of 2006.

On the persistent demand of the farmers, the matter regarding release of temporary tubewell connections for the paddy season of 2006 has been considered and it has been decided to release temporary tubewell connections during the paddy season of 2006 on the following terms and conditions:-

i) The applications for temporary tubewell connections shall be accepted from 5.6.2006 to 15.6.2006 & shall be processed from 5.6.06 to 20.6.06. The connections shall be made operational from 20.6.06 onwards. All such temporary tubewell connections shall be disconnected by 30.9.06.

ii) Temporary tubewell connections shall not be regularized as permanent subsequently.

Temporary tubewell connection will be released only from rural feeders without resorting to any augmentation of HT/LT lines and distribution transformer capacity. It shall be ensured that there is no overloading of distribution transformer. If the transformer get damaged due to over loading (caused due to release of temporary connections), concerned JE shall be held responsible. Loading upto full capacity of distribution transformer shall be allowed as per CC.No.42/01 dated 19-6-01.

The limit of maximum load to be applied shall be 7.5BHP and no connection for a load above 7.5BHP will be allowed.

The following procedure shall be followed for accepting the applications for the release of temporary tubewell connections :-

a) An application on A&A forms for getting temporary tubewell connection will be accepted from prospective applicants alongwith non refundable processing fee of Rs.100/-(Rupees one hundred only) per connection in the office of Addl.SE/Sr.XEN/Op.

b) Cashier from the local Sub-divison will be arranged by the ASE/Sr.XEN in his office for accepting the processing fee.

c) Sub-Division wise list will be prepared on the same day and sent to respective Sub-division on the next day for processing.

b) The entry of such applications shall be made in separate service register to be maintained for release of temporary tubewell connections during the paddy season.

c) No ACD amount shall be chargeable from such applicants.

Technical feasibility regarding release of load will be given by Sr.Xen/Op.concerned who will take into account the connections likely to be released against already processed applications for new connections or extensions in load i.e. demand notices must be taken into account before any temporary connection is released from the same system. The voltage drop calculations of LT side must be made so as to remain within the permissible limits of 6% on rural feeders.

Additional SE/Sr.Xen/Op. shall personally monitor the release of temporary tubewell connections and shall ensure that there is no bungling. He will also be responsible to ensure that feeder and pole mounted Sub-station is not overloaded. Further it should be ensured that the list of areas where temporary connection can be allowed is displayed at the Sub-divisional office.

If it is technically feasible to release the applied load, the demand notice should be issued to the applicant immediately asking him to deposit the charges as Rs. 1500/- (Rupees one thousand five hundred only) per BHP which shall be non refundable for getting temporary tubewell connection

The service cable length of connection shall normally be limited to 100 mtrs. However in hardship cases the length of service cable may go upto a maximum of 110 mtrs.

The connection shall be released from the nearest pole by providing cut-outs of proper capacity. An identification plate indicating name of the consumer, A/C No. and connected load etc. shall be displayed near the point of T-off to identify the consumer. Alternatively the said particulars shall be printed on the nearest PCC Poles.

The applicants will have to provide their own material for release of such connections, which will be returned to them after disconnection on 30.9.2006.

If a temporary tubewell consumer is found to have installed a higher motor than the sanctioned one, he shall be levied a load surcharge of Rs. 1000/- per BHP as well as consumption charges @ Rs. 1500/- per BHP for the extra load detected provided the total installed capacity does not exceed 7.5 BHP and feeding transformer is capable of taking the additional load . In case any unauthorized temporary tubewell connection is found to be running, the same shall be got disconnected and consumer shall be dealt as per latest instructions of theft of energy .

Distribution Wings and Enforcement Agencies shall carryout intensive checking to ensure that motors installed by the consumers are strictly as per sanctioned load .

All temporary connections must be disconnected by 30-9-06 for which PDCO shall be issued alongwith connection release order.

Besides new applicants, the applicants who are awaiting tubewell connections after submission of test reports shall also be considered eligible for release of tubewell connections in case their turn for release of connection does not mature before the onset of paddy season. Similarly, all applicants whose applications for tubewell connections are pending at any stage shall also be eligible for getting temporary tubewell connections.

The instructions issued vide CC No.50/04 dated 29-8-04 regarding procedure for accounting of charges deposited against release of temporary tubewell connections shall be applicable.

Field officers are requested to give wide publicity to this scheme through all possible means including announcements through Public Address Systems of Gurudwaras / Mandirs etc.

Sd/-

Dy.CE/Sales,

for CE/Commercial

PSEB, Patiala

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CC No 25 /2006

Memo No. 31083/3188 / SSM-414/06-07

Dated: 2/6/2006

Sub:- Release of tubewell connection under general category.

As per present tubewell policy, the cut off date for issue of demand notices under general category is 31.3.91.However it has been reported that under some Sub-Divisions, the tubewell connections have been released to applicants registered upto 31.3.91 whereas in some other areas, applicants registered during 1984-85 are still waiting for release of connection. In order to remove this disparity , the matter has been considered & it has been decided as under :-

I) Issue of material for release of new AP tubewell connections will be allowed only in respect of test reports received against applications registered upto 31.3.88 in the order of seniority based on the date of registration of the application.

II) No material shall be issued by Stores Orgn. for the release of tubewell connections under general category against applications registered after 31.3.1988 till the back log of applications registered upto 31.3.88 is cleared in all the zones and revised instructions will be issued thereafter .

iii) The works already in hand for which sufficient material stand issued before 31.5.2006 shall be completed & may not be withheld on account of above instructions. However, where only Poles and fittings /stay set etc. have been issued, no further material be issued.

iv) All out effort shall be made by the field officers to clear the applications registered upto 31.3.88 and a certificate to the effect that all the AP T/W applications registered upto 31.3.88 under general category have been released T/W connections & no application registered upto 31.3.88 under general category is pending shall be sent by the concerned CE/DS to CE/Commercial.

The strict compliance of above instructions be ensured by all the field officers

Sd/-

Dy.CE/Sales,

for CE/Commercial

PSEB, Patiala

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C.C.No. 24/2006

Memo No. 30119/30919 / SSM-249/VDS/SP

Dated: 1/6/2006

SUB:- Regularization of temporary tubewell connection released during paddy season of 2005.

It has come to notice that a no. of AP tubewell applicants who had got their applications registered many years ago had applied for smaller T/W motors of 3 BHP or 5 BHP but with the declining of water table, such applicants had taken temporary tubewell connections of higher capacity motors. There may be some cases where temporary tubewell connections had been taken for lesser load due to system constraints but the load applied for regular tubewell connection is higher. The clarifications have been sought by the field officers as to which of the load is to be regularized.

The matter has been considered and it has been decided that temporary tubewell connection shall be regularized for the load released during paddy season of 2005 or load applied for the regular tubewell connection whichever is higher. However, in cases where applied load is more than the load of temporary tubewell connection released during the paddy season of 205, tubewell connection corresponding to applied load will be regularized if the loading conditions permit. However, in such cases where loading conditions do not permit release of tubewell connection as per applied load, the tubewell connection as per load of temporary tubewell connection shall be regularized.

Sd/-
Dy.CE/Sales
For CE/Commercial
PSEB, Patiala

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CC No 23 /2006

Memo No.27938/28738 /SSM-249/AP.

Dated: 26/5/2006

Sub: Voluntary Disclosure Scheme vis-à-vis compulsory regularization of unauthorized extension in load by Agriculture Tubewell consumers.

As per feedback from the field officers, a no. of AP consumers have installed motors of higher capacity than the sanctioned loads. On detection of excess load of such consumers by field / Enforcement Officers, they are levied load surcharge and are asked to remove the excess load, as per present instructions, which they seldom remove. Thus, this excess load continues to be on the system leading to higher losses (as AP consumption corresponding to excess load is not accounted for while working out losses) & overloading / breakdowns. Accordingly there has been feedback from the field officers that the unauthorized load of AP consumers should be regularized after recovering appropriate charges. There has been demand from the various Kissan Unions also that VDS for AP consumers on the pattern as introduced in 2004-2005 may be introduced again.

2. The matter has been considered and it has been decided to introduce the VDS for AP consumers under which they will be able to voluntarily disclose / declare their excess / unauthorized load & get the same regularized after paying requisite charges as per VDS . The scheme will remain inforce from 1.6.2006 to 30.6.2006.

3. The charges for regularization of the excess / unauthorization load so declared under VDS shall be Rs.1000/- per BHP as Service connection charges and Rs.200/- per BHP as ACD,without levy of any load surcharge.

4. The scheme will close on 30.6.06 & after 30.6.2006, if the load of any AP consumer is found more than the sanctioned load during checking by the Operation/Enforcement officers, the excess load so detected shall be compulsorily regularized after charging Rs.1000/- per BHP as SCC and Rs.200/- per BHP as ACD besides Rs..1000/- per BHP as load surcharge. This scheme of compulsory regularization shall remain inforce only upto 30.9.2006 i.e. from 1.7.2006 to 30.9.2006.

5. Salient features of the scheme shall be as under:-

(i) The regularization shall be done immediately as deemed regularization on detection of unauthorized load or self-declaration by the consumer regarding unauthorized load. It is emphasized that the farmers who visit the sub divisional offices for regularization of the additional load should be attended properly and promptly. His application regarding declaration of the additional load be accepted and necessary entries of the additional load be made in his passbook and ledger and the BA-16 Receipt issued for the charges recovered. The consumer shall install the shunt capacitors of requisite capacity as per the total load and the test report shall be arranged by SDO Incharge through JE Incharge who should indicate total load of the motor and KVAR capacity of the Shunt Capacitor installed. The requirement of new forms has been dispensed with. The extra load shall be regularized after deposit of requisite charges for extended load only and getting suitable entry made in the passbook.

(ii) Augmentation of the line and distribution transformer, wherever required after due consideration / verification by Sr.XEN/Op. concerned shall be done by PSEB at its cost. For the purpose of regularization of the load, the loading of the transformers may be taken as 100% instead of the existing 80%. Secondly, in case, with the addition of unauthorized load, the loading becomes beyond 100%, additional transformer(s) of 25 KVA shall be installed with the approval of concerned SE/Op. However, the regularization of unauthorized load shall not be withheld due to over loading of distribution transformer as the unauthorized hidden load was already on the system .

Field officers are requested to give wide publicity to this scheme and organize mass consumer contact camps in rural areas to regularize the higher capacity motors on the spot during the VDS period.

Sd/-

Dy.CE/Sales,

for CE/Commercial

PSEB, Patiala

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C.C. No. 21/2006

Memo No. 25485/26295/SMI-24 Dated: 16.5.2006

SUB:- Time limit for Grant of Connection- Clause –24 of PSEB Electricity Supply Regulations.

President, State Consumer Disputes Redressal Commission, Punjab has emphasized that PSEB’s counsels should be briefed properly by the field officers/officials about the instructions issued vide CC.No. 57/2001 dated 11.7.2001 and reiterated vide CC.No. 52/03 dt. 11.8.03 according to which there is no time limit prescribed for release of connection. The correct facts should be brought before the Commission so as to avoid any wrong judgement.

The above instructions as per Clause –24 of PSEB Electricity Supply Regulation Clause No. 24 (Time limit for grant of connection) are reiterated as under: –

“It shall be ensured by the field officers that demand notices are issued to applicants of various categories very carefully taking all the circumstances into account viz-a-viz availability of funds, material, power position and loading conditions of system etc. Once the prospective consumer complies with the demand notice, efforts shall be made by the field officers for release of connections as early as possible.”

All the field officers/officials should note the above instructions for strict compliance. The Board’s counsels should also be briefed properly about the above instructions emphasizing that at present there is no time limit prescribed for issue of demand notice.

Sd/-
Dy.CE/Sales
For CE/Commercial
PSEB, Patiala

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C.C. No. 19/2006

Memo No. 24340/25140/SMI-259 Dated: 3.5.2006

Sub: Policy for regularization of Temporary tubewell connection released during the paddy season of 2005.

A priority scheme for regularization of temporary tubewell connections released during the paddy season of 2005 was introduced vide CC No.9/06 dated 24.2.06 followed by some clarifications/amendments vide CC No.12/06 dated 17.3.06 & CC No. 15/06 dated 10.4.06. There have been reports from the field officers that applications for regularization of the temporary tubewell connections against which clarifications had been sought by them from this office had not been registered for want of clarifications.

In view of the position explained above, the matter has been considered & it has been decided that priority scheme for regularization of temporary tubewell connections introduced vide CC No.9/06 dated 24.2.06 followed by CC No.12/06 dated 17.3.06 and CC No.15/06 dated 10.4.06 shall now remain operative upto 31.5.06 i.e. eligible applicants can now opt for regularization upto 31.5.06. Further, the date for completion of work for regularization of temporary tubewell connections is also extended from 31.5.06 to 30.6.06.

All other applicable terms and conditions as per CC 9/06, followed by CCNo.12/06 dated 17.3.06 & CC No.1/06 dated 10.4.06 shall remain the same.

Sd/-
Dy.CE/Sales
For CE/Commercial
PSEB, Patiala

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CC No. 18/2006

Memo No. 23039/23839

Dated : 27.4.2006

Sub: Meter Rentals/Cost of Meter & Metering equipment/ Meter security .

In continuation to this office CC No. 24/2000 dt. 7.4.2000 and CC No. 58/2000 dt. 10.8.2000.

1. Punjab State Electricity Regulatory Commission vide their letter No. PSERC /DTJ/8/2297 dt. 18.4.2006 has granted approval to the revised meter rentals, recoverable cost of meter in case of damage of meter due to fault/negligence of the consumer and the rates of meter security. The revised rates applicable w.e.f. 1.4.2006 are as under:-

METER RENTALS (Per month)
Sr.No.	Description	Existing Rates (Rs.)	Revised Rates (Rs.)
1	Single Phase Static Meter	22	5.00
2	MCB for Single Phase Meter	6	5.00
3	Poly Phase Meter without CT	41	11.00
4	MCB for Poly Phase Meter for whole current and CT Operated	Poly Phase 8 Meter TPT 22	9.00
5	LTCT operated Meter/TPT Meter without CTs	Poly Phase 125 Meter TPT 320	72.00
6	LT CTs (Set of 3 Nos)	for 50/5A 57 and for 100/5A & 42 upto 400/5A	17.00
7	HT, TPT metering equipment without CT/PT Units	320	88.00
8	11 KV combined CT/PT unit (10/5A to 50/5A Cap.)	1.6 paisa per rupee cost of metering equipment	467.00
9	Cubical/Chamb er for Poly phase LT CTs	22	18.00
10	Single Phase Electro-mechanical meter	11	11.00
11	Other LT/HT/EHT Poly Phase Meter/ metering equipment not covered under Sr. No. 1 to 10 above	1.6 paisa per rupee cost of meter/metering equipment	1.6 paisa per rupee cost of meter/metering equipment

Note: (i) Since PSEB has stopped the purchase of electro-mechanical meters as such the rates of meter rentals as per CC 24/2000 shall continue to be levied where electromechanical meters are still installed.

(ii) These meter rentals would be applicable to all the existing/new consumers.

2. RECOVERABLE COST OF METERS: The recoverable cost of meters in case of damage of meter due to fault/negligence of the consumers is as under:-

Sr.No.	Description	Existing Rates (Rs.)	Revised Rates (Rs.)
1	Single Phase Static Meter	1370	320
2	Poly Phase Meter without CT	2570	670
3	LTCT operated Meter without CTs LT TPT Meter	7840. 13625	4480
4	LT CTs (Set of 3 Nos) for 50/5A and for 100/5A and upto 400/5A	1580 600	1080
5	HT, TPT metering equipment wihtout CT/PT Units	15625	5490
6	11 KV combined CT/PT unit (10/5A to 50/5A Cap.)	40470	29180
7	Single Phase Electro-mechanical meter Full damage Repairable	695 200	320 200

Note: (i) Where electronic meters are damaged due to fault or negligence of consumers full cost of meter/metering equipment should be charged as these meters are not repairable and have to be scrapped/disposed off.

3. METER SECURITY: The rates of security for various types of meters/metering equipments are as under:-

Sr.No.	Description	Existing Rates (Rs.)	Revised Rates (Rs.)
1	Single Phase Static Meter	600	270
2	MCB for Single Phase Meter	–	270
3	Poly Phase Meter (whole current)	1500	550
4	MCB for Poly phase meter	–	400
5	3 Phase meter/ TPT.Meter without CTs	4000 15000	4200
6	LT CTs (Set of 3 Nos) for 50/5A for 100/5A and upto 400/5A	800 400	1050
7	HT, TPT meter without CT/PT Units	10000	5250
8	11 KV combined CT/PT unit (10/5A to 50/5A Cap.)	25000	28500

The revised rates are applicable w.e.f. 1.4.2006. Operation offices and Billing organization should keep a note of the revised rates and bills to be issued henceforth should contain the revised rates. Wherever these charges have been recovered as per pre-revised rates, necessary refund/adjustment shall be made in the subsequent bills. Field Officers are requested to give wide publicity to the above instructions.

Sd/

Director/Sales-II

For CE/Commercial,

PSEB Patiala .

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C.C. No. 16/2006

Memo No. 19333/20133/SSM-451-A/Vol.II Dated: 17.4.2006

Sub: One Time Settlement offer for all categories of permanently disconnected defaulting consumers.

As per instructions issued vide CC No.50/2005 dated 28.07.2005, the One Time Settlement (OTS) package introduced vide CC No. 42/2002 dated 12.08.2002 was available upto 31.12.2005 for reconnection of various categories of consumers, whose connections were disconnected temporarily/ permanently upto 31.12.2004.

In view of the encouraging response of the consumers, the matter has been considered and it has been decided to extend the One Time Settlement package upto 30.9.2006 for revival of sick industry and other categories of consumers. With this extension, the consumers whose connections were disconnected temporarily /permanently upto 31.3.2005 can opt for reconnection upto the validity of the scheme i.e. 30.9.2006.

Sd/-
Dy.CE/Sales
For CE/Commercial
PSEB, Patiala

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15/2006

Memo No. 18308/19108/SMI-259 Dated: 10.4.2006

Sub: Regularization of temporary tubewell connection releaseed during paddy season of 2005.

A priority scheme for regularization of temporary tubewell connections released during the paddy season 2005 was introduced vide CC No. 9/06 dated 24.2.2006 and was operative upto 15.3.2006. However vide CC No. 12/06 dated 17.3.2006 ,the scheme was extended upto 31.3.2006.

2. Based on the representations received from the individual applicants, a no. of clarifications have been sought by the field officers. The matter has dbeen reviewed in the light of various clarification sought by field officers and it has been decided as under:-

i) As per Condition No. (ix)of CC No.9/06 dated 24.2.2006, the field officers were required to ensure that the work for the regularization of temporary tubewell connection is completed by 31.3.2006 which has now been extended to 31.5.2006.

ii) The application for regularization of temporary T/W connection,from an applicant in whose case application for regular T/W connection stand registered on or before 31.5.2005 in the name of this first blood relation (i.e father/mother/brother/sister/daughter or daughter –in-law/son or son-in-law) or legal heir, be also considered for regularization.

iii) As per Condition No.(vii)of CC No. 9/06 dated 24.2.2006 ,the length of 3.5 core LT XLPE cable shall not be more than 10 mtrs. However,where total length of cable required for T/W connection is only upto 20 mtrs,it may not be advisable/economical to erect the line on poles & in such cases the connection be released through 3.5 Core LT XLPE cable only after ensuring that the length of service cable does not exceed 20 mtrs in any case.

iv) In case the regularization of temporary T/W connection is sought by an applicant at a new bore/site due to non availability of water at the bore/site where temporary tubewell connection had been obtained during the paddy season of year 2005, the regularization in such a case be allowed subject to the condition that the new bore/site is within the same Khewat/Killa and total length of the LT line is not more than 110 mtrs. Further, the applicant shall be asked to furnish an undertaking on stamp paper indicating reasons for change of site /bore and if at a later stage he is found misusing his previous bore then his connection will be liable to disconnected.

All other applicable terms and conditions as per CC No.9/06 dated 24.2.2006 followed by CC No.12/06 dated 17.3.2006 shall remain the same.

Dy.Chief Engineer/Sales

For Chief Engineer Comml.

PSEB, Patiala .

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CC: 14/06

Memo No. 17291/18091/SSM -459 Dated: 31/3/2006

Subject: Grant of power connection to wood-based industries.

Secretary to Government Punjab, Department of Industries & Commerce Punjab has forwarded a copy of the Hon’ble Supreme Court orders dated 30.10.2002 passed in Writ Petition (Civil) 202 of 1995 relating to Saw Mills / Veneer / Plywood Industries in the State and it has been requested that in future no power connection may be granted to the wood based industries unless they have been granted SSI registration by the concerned General Manager / District Industries Centre.

The matter has been considered and it has been decided that henceforth power connection shall not be granted to any wood based industries unless it has been granted SSI registration by the concerned General Manager / District Industries Centre. These instructions shall come into force with immediate effect.

Dy.C.E/Sales

For C.E./Comml.,

PSEB, Patiala

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CC: 13/2006

Memo No. 15164/15964/SSM-414/ L Dated: 17.3.06

Subject: Tubewell Policy-Release of Tubewell Connection on H.T.

Instructions were issued vide CC No.68/05 dt. 1.12.05 that new AP tubewell connections shall continue to be released on LT upto 31.3.06.

The matter has been reviewed again and keeping in view the supply position regarding availability of 6.3/10/16 KVA distribution transformers, it has been decided that new A.P tubewell connections on L.T supply shall, now, continue to be released on LT upto 30.9.2006.

All other terms & conditions as per CC-38/05 dated 6.6.05 & 47/05 dated 20.7.05 shall remain applicable.

Dy.C.E/Sales

For C.E./Comml.,

PSEB, Patiala

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CC: 12/2006

Memo No. 16112/16912/ SMI/259 Dated: 17.3.2006

Subject: Regularization of Temporary Tubewell Connection released during Paddy Season of 2005.

. A priority scheme for regularization of temporary tubewell connection released during the paddy season 2005-06 was introduced vide CC-9/06 dated 24.2.06. This priority was admissible upto the release of connection and was inforce upto 15.3.2006 i.e. eligible applicant could opt for regularization upto 15.3.2006. There is a feedback from the field officers that there could be many cases where the consent of the consumer could not reach by the cut off date of giving option i.e. by 15.3.2006.

The matter has been reviewed and it has been decided that the cut-off date for the regularization of temporary tubwell connection introduced vide CC.No. 9/06 dated 24.2.06 shall now be operative upto 31.3.2006 i.e. the eligible applicant can now opt for regularization upto 31.3.2006.

All other applicable terms & conditions as per CC-9/06 dated 24.2.06 and CC25/05 dated 25.4.05 shall remain the same.

Dy.C.E/Sales

For C.E/Comml.,

PSEB, Patiala

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CC No. 10/2006

Memo No.12106/12906/Free Supply /AP

Dated : 1-3-2006

Sub: Free Electricity to Agricultural Tube well consumers.

It has been decided by Govt. of Punjab to give FREE ELECTRICITY w.e.f. 1.9.2005 onward, to all categories of Agricultural Tube Wells such as Tube wells covered under Flat Rate/ Metered Supply category, Agricultural Tube Wells released under SP category, tube well connections released to farmers of Kandi Area, PAU Ludhiana, PSTC/IB, lift Irrigation, other connections released under SP/MS category and under TCA (Technical Co-op. Assistance). It has also been decided to give free supply to only those tubewell consumers who are not defaulters of energy/flat rate charges for the period pertaining upto 31.8.05. Defaulters as on 31.8.05 shall continue to receive bills wherever computerized bills have been introduced. Where computerization has not started, hand written bills maybe sent to all defaulting tube well consumers who have not paid the bills for the period upto 31.8.05 However, once such defaulting consumer come forward anytime w.e.f. 1.9.05 to pay the defaulting amount relating to the period upto 31.8.05, then in that case the consumption charges for the period starting from 1.9.05 shall not be charged. Once they pay defaulting amount upto 31.8.05, no bill shall be sent to the consumer.

For implementing the above decision, an entry under the signatures of AE/AEE (op.) in the consumer ledger shall be made in Red Ink in respect of defaulting consumer as on 31.8.05. As & when defaulting amount is paid, this entry shall be struck off and no further bills shall be raised. Secondly the Pass books already issued/ to be issued to the Agricultural Consumers shall be stamped with a free supply entry in green ink and signed by the AE/AEE incharge. Thirdly the tubewell ledger containing details of AP consumers may be marked as free supply ledger. All new connections/extension shall be entered in this free supply ledger (maintained in CBC for computerized bills or sub division for manual pass book system) as & when these are released. Red ink entry in respect of defaulting consumers be also made in free supply ledger.

Similarly as & when a motor of higher capacity is detected by Enf. or operation staff and/or extension in load is declared by the consumer under VDS, an entry of the correct/increased size/capacity of the motor should be entered in the pass book immediately and a corresponding entry in the consumer ledger should be made without any delay.

The existing ledgers for tube well consumers should continue to be maintained as here-to-fore and flat rate charges/metered consumption charges should be entered every month/bimonthly as per the existing billing cycle. Computerized ledgers should also continue to be prepared as here-to-fore. However there is no necessity to generate computerized bills except in case of defaulting tube well consumers. Wherever metering is being done, reading of meters should continue as here-to-fore and consumption charges entered in ledgers. Field officers are requested to serve notices to defaulters as on 31.8.05 that they will get the facility of free supply only if they clear their pending dues pertaining to the period upto 31.8.05.

Sd/

Director/Sales-II,

PSEB, Patiala .

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CC: 09/2006

Memo No 11948/12748 / SMI-259 Dated: 24.2.2006

Subject: Regularization of Temporary Tubewell Connection released during Paddy Season of 2005.

. Vide CC-No.25/05 dated 25.4.05, temporary tubewell connections were allowed to be released during the paddy season of 2005. These temporary tubewell connections were made operational from 10.6.05 onwards and were disconnected by 30.9.05. There are large number of farmers who have applied for the release of regular tubewell connection from PSEB but are still awaiting for their turn for release of the tubewell connection as per seniority.

The matter was considered & keeping in view the fact that temporary tubewell connection during the paddy season of 2005 were released considering the existing loading condition of the distribution transformers & the system is capable of taking this load, it has been decided to regularise the temporary tubewell connections released during the paddy season of 2005 of only those applicants who have otherwise registered their applications with PSEB for the release of regular tubewell connection under general category or any priority category upto 31.5.2005 subject to the following terms & conditions:

(i) Only those applicants who have otherwise registered their applications with PSEB for release of regular T/W connection under general category or any priority category up to 31.5.05 and were released temporary T/W connections during the paddy season of 2005 will be considered for regularization under the priority scheme.

(ii) This shall be a priority scheme admissible upto the release of connection and shall remain inforce upto 15.3.06 i.e. the eligible applicant can opt for regularization upto15.3.06. The priority for regularization of temporary T/W connection shall be allowed by concerned Sr.Xen/Addl.SE Op. under intimation to concerned SE/Dy.CE/DS.

(iii) Requests received for regularization of the temporary tubewell connections released during the paddy season 2005 shall be processed on the basis of the seniority of the applications registered by such applicants for regular T/W connections maintained at the sub-divisional level. The Tubewell connection against regular application of such applicant will be considered as released.

(iv) As per SR No. 13.5.5. for claiming priority under this scheme, applicant will be required to furnish an undertaking on a non judicial stamp paper worth Rs.15/- that in case of mis-representation or misuse of priority by sale, lease or transfer of connection or change of name within 5 years from the date of release of connection , his connection shall be disconnected. A note to this effect shall be made on agreement and undertaking shall be tagged to the A&A form to be kept in safe custody as per SR No.32.

(v) The applicant shall be required to deposit Rs.5000/- per BHP as seecial priority charges through demand notice in addition to Rs. 200/- per BHP as ACD.

(vi) The cost of material required for regularization of the temporary T/W connections including labour charges shall be borne by the applicant for which estimate shall be framed by the field office. However, no supervision charges shall be levied.

(vii) The length of LT line including service cable shall not be more than 110 mtrs, in any case, for individual connection and the span length of LT line shall be restricted to 50 mtrs. The 3.5 core LT XLPE cable shall not be of more than 10 mtrs. length.

(viii) The overall total length of LT line/service cable route length shall not be more than 500 mtr. from the common pole as per existing instructions. No augmentation of LT/HT line shall be permissible under this scheme. While allowing release of connection, it shall be ensured by Sr.Xen/ Addl. SE/DS that loading of distribution transformer and voltage regulation of feeding LT/HT line are within permissible limits.

(ix) In the first instance connection shall be released by laying LT Cable on PCC Poles (if required). The cable will be provided by the consumer (may be the cable used earlier for release of Temporary T/W connection). It shall be ensured by the field officers that the work for regularization of temporary T/W connection is completed by 31.3.06 (present cut off date for release of new AP T/W connection at LT supply). The cable shall be subsequently replaced with overhead conductor before 30.06.06 positively( required as per provision in individual estimate).

(x) No extension in load shall be allowed to such regularized T/W connections upto a period of 3 years from the date of release of connection.

(xi) In case any deviations are found at a later stage, Sr.Xen/ Addl.SE/Op shall be personally responsible and strict disciplinary action shall be taken against him.

(xii) An applicant, who gets his temporary tubewell connection released during the paddy season of 2005 regularized, will not be eligible for release of temporary tubewell connection during the next year.

All other applicable terms and conditions as per CC 25/05 dated 25.4.2005 shall remain the same.

Dy.C.E/Sales

For C.E./Comml.,

PSEB, Patiala

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CC: 8/2006

Memo No. 10629/11429 / SMI/102/1 Dated: 17.2.2006

Subject: Shifting of Poles/ Lines under Deposit estimate/improvement of LD system.

There has been reports from the field that while shifting poles/lines from the plot/land of a person against a Deposit estimate/improvement of LD system, the interest of neighbouring plot/land holders are not kept in view by the field officers which leads to avoidable complaints and litigation. It has been reported that in a no. of cases the poles/lines while shifting from the plot/land of one person are often installed / erected in a plot/land of neighbouring person which is not fair. Justice demands that with such shifting of pole/lines the interests of neighbourers should not suffer.

In view of above, it should be ensured by field officers that shifting of poles/lines against a deposit estimate/improvement of LD system is carried out, after thoroughly ascertaining technical feasibility and also keeping in view ultimate planning of the area /interest of neighbouring persons. The deposit estimates should be prepared accordingly & if need be concurrence /approval of Panchayat/Local Body should be obtained before such shifting is permited.

Dy.C.E/Sales

For C.E./Comml.,

PSEB, Patiala .

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CC_7/2006__

Memo No.9103/9903 Dated : 8.2.06

Sub:- Extension in load and checking of connection by the Enforcement/Op. Organization during the intervening period after the issuance of Demand Notice and before/after submission of Test Report by the consumer.

1. (a) It has come to the notice of this office that Enforcement/Op. Organization are checking connections of the consumers who have applied for extension in load and Demand Notice stand issued but submission of the test report is pending for release of extension in load. During this intervening period the consumer is in a process to install his load and machinery and sometimes also test the machinery by connecting to PSEB supply.

During checking by the Enforcement/Op. such loads which are yet to be released are being declared un-authorized and heavy penalty is levied and a dispute arises between the PSEB and the consumer. To settle the dispute consumer has to file his case before Dispute Channel after deposit of 33% of the disputed amount and thus is subjected to avoidable harassment. In a number of cases charges billed are found to be not leviable.

(b) In some cases some premises have been checked where test reports has been submitted by the consumers but release of connection by the Board is awaited.

2. (a) To settle such cases speedily & to avoid inconvenience/harassment to the consumer it has been decided as under:.

(i) Such consumers who feel that injustice has been done to them, can make a representation to CE/DS concerned.

(ii) If CE/DS is satisfied with the version of the consumer after getting the required feed back from Field Officers, he will send the representation of the consumer along with his recommendation, without any deposit money to CE/Commercial for putting up to the Chairman for consideration/Decision.

(a) It has also been decided that if the consumer has submitted the test report then it shall not be treated as a case of unauthorized connection.

The Sales Regulation Clause 28.8 stands amended to the above extent.

Sd/

Director/Sales-II,

PSEB, Patiala .

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CC: 6/2006

Memo No. 8043/8843/ SMI/102/1 Dated: 6.2.2006

Sub: Installation of meter cup boards (MCBs).

As per Sales Regulation-79.1, meter/metering equipment is to be installed in a MCB (Meter cupboard) of the design approved by the Board. Further, as per SR 79.1.1 in case of existing connections where MCB has not been provided or if provided the same is not of the design approved by the Board,a 30 days registered notice is required to be issued by the field officers to all such consumers for providing MCB of the design approved by the Board otherwise, the Board shall provide the same at consumer’s cost and will debit rentals as per prescribed rates through energy bills.

The matter has been reconsidered and it has been decided as under:-

1. As per existing instructions (SR 79.1)all the new connections shall continue to be released by installing electronic meters in MCBs of the design approved by the Board.

2. In theft prone areas, the meters shall be installed in the Meter Pillar Boxes of the design approved by the Board.

3. In case of existing connections where electro mechanical meters stand installed without MCBs, MCBs shall not be installed.

4. In case of existing connections where electro mechanical meters have been or are being replaced with electronic meters without installation MCBs due to shortage of MCBs, the MCBs shall be installed in all such cases.

SR.No. 79.1 and 79.1.1 may be considered as amended to the above extent.

Strict compliance of the above instrucitons may be ensured.

Director/Sales

For C.E./Comml.,

PSEB, Patiala

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CC No. 5 dated 3-1-2006

Memo No. 6027/6827/DB-53 dated 31-1-2006.

SUBJECT: Withdrawal of Advance Deposit Scheme of Electricity Bills by consumers and payment of incentive thereof.

Advance Deposit Scheme was introduced vide this office CC No. 28 dated 25-4-03 for DS, NRS, SP and AP consumers who opt for it. The Board was constrained to withdraw the scheme because of poor response even though wide publicity was given in news papers and interaction with consumers by holding meetings at various levels. The Board has incurred loss.

In view of above facts the Board has decided to withdraw Advance Deposit Scheme for General, SP and AP consumers w.e.f. 31-1-06. The scheme will however be continued for only whose General & SP consumers who had already deposited the money under this scheme till whole of the advance is adjusted against their bills. The payment of additional 2 paise per bill for Advance Deposit Scheme to M/s DOEACC will be stopped w.e.f. 31-1-06 and thereafter for the left out consumers the calculation for incentive to be given shall be carried out by respective Operation Sub Divisions. For AP consumers, the amount outstanding as on 31-3-05 will be refunded.

Sd/-

Dy. CE/Billing

For CE/Commercial,

PSEB, Patiala .

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C.C. No. 4/2006

Memo No. 6932/7732/SSM-594 Dated: 30.1.2006

Sub:- Parallel Operation Charges.

Ref:- CC.No.26/02 read with CC.No.60/02.

While considering the issue regarding recovery of parallel operation charges from Captive Power Plant owners, the PSERC vide para 8.13 of Tariff Order for 2005-06 decided as under:-

“ The Commission therefore decides that till the study is complete the parallel operation charges being levied on Captive Power Plant owners shall continue to be levied at the prevalent rates. These parallel operation charges shall be leviable on all Captive Power Plants which run in parallel/synchronism with grid of the Board, irrespective of the fact whether Captive Power Plant owners are consumers of the Board or not. The Commission further decides that adequate measures be taken by the Board to ensure that no Captive Power Plant owner is allowed to run the plant in parallel with the Board’s system without prior permission and getting the adequacy of the protection system checked from the Board.”

2. In partial supersession of the instructions contained in Commercial Circulars 26/02, 60/02 and Sales Regulations No.170, it has now been decided that:-

(i) the competent authority while according approval to the proposal of the Captive Plant/Co-generation plant owners to run the plant in parallel with the grid/Board’s system shall get the adequacy of protection system and protection co-ordination vetted from the Sub-station Design Directorate. Further Captive Power Plant/Co-generation Plant owners before actually running the plant in synchronization shall also get the approval of the concerned officer of Protection Wing regarding provision of adequate protection system.

(ii) it shall be ensured by the Senior Xen/Operation concerned that no such plant is allowed to run in parallel with the Board’s system/grid without approval of the competent authority as per (i) above.

(iii) all the Co-generation Plant owners/Captive Plant owners, irrespective of the fact whether they are Board’s consumers or not, running the plant in parallel with the grid/Board’s system as mentioned above, shall be required to pay parallel operation charges.

(iv) the plant owners who intend/actually operate the plant to feed their load on stand-alone basis shall not be required to pay parallel operation charges.

3. These instructions shall be effective from April 1,2005.

Sd/-

Chief Engineer Comml,

PSEB, Patiala

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C.C. No. 3/2006

Memo No. 4224/5024/SSM-580 Dated: 17.1.2006

Sub: Setting up of Grievance Cell in the Head Office Patiala .

In view of Joint Secretary/Personnel Office Order No. 9460/Cadre-1 dated 03.11.2005 ,the instructions issued vide CC.No.56/2004 dated 4.11.2004 are amended to the extent detailed hereunder :-

“The concerned SE/DS shall only be the convener of the Grievance Cell instead of Member/Convener. “

Further Para (V) of the functional instructions for the working of Grievance Cell is amended to read as under :-

“The final decision of Grievance Cell shall be conveyed by the convener to CE/DS through fax and to the consumer, if he has the fax facility”.

All other terms & conditions of CC No. 56/04 shall remain unchanged.

Sd/-
Dy.CE/Sales
For CE/Commercial
PSEB, Patiala

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CC_2/2006__

Memo No.3271/4071/Inds. MSR

Dated : 16.1.2005

Sub:- Appeal against the reviewed assessment.

If a consumer is not satisfied with the decision of Dispute Settlement Committee/Dispute Settlement Authority, he can file an appeal against the reviewed assessment. As per Sales Regulation Clause 144.2, the consumer filing the appeal against the reviewed assessment is required to deposit 50% of the balance disputed amount in addition to the 33% of the amount already deposited by him.

It has been decided that in hardship/deserving cases, amount to be got deposited can be reduced to less than 50% of balance disputed amount for filling appeal with approval of Chairman, PSEB.

SR 144.2 may be considered as amended to this extent.

Sd/

Director/Sales-II,

PSEB, Patiala .

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C: 1/2006

Memo No. 2357/3157 / SSM-327 Dated: 16.1.2006

Sub: Commercial Circulars issued during the year 2005.

In total 72 NO. Commercial Circulars have been issued during the year 2005 with No. from 1 to 72 . Subjectwise list of circulars is enclosed for the convenience & information of field offices

Dy.C.E/Sales

For C.E./Comml.,

PSEB, Patiala

Subjectwise List of Commercial Circulars issued

during the year 2005

Sr.No.		No. of Circular
1.	Release of Connections
a)	Industrial	18/05
b)	Tubewells	5/05,9/05,10/05,13/05,27/05, 32/0538/05,41/05,47/05,68/05,69/05
2.	VDS
a)	DS/NRS	7/05,45/05,63/05
b)	SPp	15/05
c)	SP/MS Green Category	21/05,43/05
d)	AP	22/05,44/05, 46/05
3.	Temporary tubewell connections	25/05,62/05
4. (a)	Tariff & Billing
i)	Revision of Tariff w.e.f. 1.10.2004 –Amendment undernote of CC.57/2004 dt.19.12.04 at Sr.No.10 regarding Agricultural pumpsets.	2/05
ii)	Charging of MMC on AP metered consumers	28/05
iii)	Bimonthly billing of AP consumers	35/05
iv)	Seasonal industries—Extension in seasonal period billing	36/05
v)	Extension in seasonal period to Rice Shellers	40/05
vi)	Revision of tariff w.e.f. 1.4.2005	42/05, 57/05
vii)	Power factor surcharge instead of capacitor surcharge in case of MS consumers having load in the range of 21 KW to 100 KW	56/05
viii)	Raising of Min PF from 0.88 to 0.90 (Lagging) for LS & Rly. traction consumers.	65/05
ix)	Arrear Bill to consumers	70/05
4. (b)	Excise duty
i)	Exemption from the payment of Electricity Duty mentioning period of exempt in electricity bill.	12/05
ii)	Levy of Electricity duty	20/05,52/05,58/05
5.	Sales Regulations
i)	SR.No.167-Release of additional power connection to install telecom equipment and towers antennas on ground floor	11/05
ii)	SR.39.9-New connection/Reconnection of permanently disconnected consumers –Industrial premises purchased through auction or otherwise revival of industry.	31/05,51/05
iii)	SR.28.8.1- Verification of extension in load	54/05
iv)	SR.14.1.6- Regarding installation of 3 phase power socket by NRS /Industrial consumers	59/05
v)	SR.123.12-To write off irrecoverable arrears of the cost of electric energy meter rent & service & general charges due from consumers – Defaulting amount	66/05
vi)	SR 45.3.1 – Regarding release of electricity connection in respect of cluster of houses existing beyond 500 m . of village Phirni .	72/05
6.	Miscellaneous
i)	Commercial Circulars issued during the year 2004	1/05
ii)	Installation of Electro-mechanical meters of Agriculatural pump sets for the release of new connection.	3/05
iii)	Constitution of DSA & other DSCs of Board	4/05, 29/05,39/05
iv)	Computation of connected load of DS consumers	6/05
v)	Providing of power connectiosn to software Units on priority	8/05
vi)	Shifting of tubewell connections	14/05
vii)	OTS package	16/05,50/05
viii)	Splitting of AP connections running on rural/Urban /City Feeders due to genuine family partition	17/05,37/05
ix)	Empanelment of Firms for private sale of meters to consumers of PSEB	19/05,23/05,33/05
x)	Powers of Authorized officers of the Board to enter the consumer premises for checking inspection –section-135(2) of the Electric Act,2003	24/05,60/05
xi)	LILO Arrangement for allowing extension in load/contract demand with conversion of supply voltage from 11 KV to 66 KV for existing 11 KV consumers.	26/05,34/05
xii)	Installation of Pvt. 11KV Pilfer resistant (Dry type) CT/PT Units.	30/05,48/05,67/05
xiii)	Check the accuracy of replaced Energy meters in ME Labs	49/05,64/05
xiv)	Hiring of PSEB poles for Cable TV Network	53/05
xv)	To write off irrecoverable arrears of the cost of electric energy meter rent & service & general charges due from consumers – Defaulting amount	55/05
xvi)	Payment/Recovery of interest on disputed amount	61/05
xvii)	Checking accuracy in M.E. Labs of oil filled 11KV CT/PT Units replaced with pilferage resistant dry type 11KV CT/PT Units at par with electromechanical meters (Single/three phase) being replaced with electronic meters.	71/05

Director/Sales

For C.E./Comml.,

PSEB, Patiala