statement of boards, council, committees and other
bodies constituted as its part.
Name & Address of the affiliated body: -
Dispute Settlement Committees: -
Dispute Settlement Committees are constituted by PSEB to provide opportunity
to resolve consumer disputes effectively and amicably. The different types of
committees are: -
7.1 Name of the Dispute Settlement Committee
(i) Circle Level Dispute Settlement
Office of respective SE/DS
(ii) Zonal Level D.S.C.
Office of respective CE/DS.
(iii) Dispute Settlement Authority Shakti
Sadan, Opp. Kali Devi Mata Mandir,. The Mall, Patiala
(iv) Board Level Review Committee PSEB,
Head Office, The Mall Patiala.
> Type of Affiliated Body: - Committees
introduction of the Affiliated Body: -
aim of constitution of these committees is to provide an inexpensive & expeditious
opportunity to the consumers to represent against any payment /assessment made
by Board official/officers. These committees were constituted in the year
> Role of the Affiliated Body:-
of these committees is to review the assessment after considering the representation
of the consumer, if any, and after hearing him or his authorized representative.
> Structure and Member Composition:-
Circle Level Dispute Settlement Committee
Zonal Level Dispute Settlement Committee
Dispute Settlement Authority (DSA)
For cases above Rs.25,000/- and upto Rs.1 lac
Above Rs.1 lac upto Rs. 5 lacs
Above Rs. 5 lacs
| Chairman : Dy.CE/SE/DS con.
Member : Dy.CAO/Dy.CA
Member : Dy.Dir/Sales
Members :Three Representatives from the Industry
PresentingOfficer: Addl.SE/Sr.Xen/DS con.
| Chairman : CE/DS concerned
Member : Chief Auditor
Member :Dir/Sales & Dir/Billing
Member : Director/Enf.concerned
Members : Three Representatives from the Industry
Presenting Officer : Dy.CE/SE/DS con.
| Chairman: CE
Members: Two Representatives of Industry
Dispute Settlement Authority works on full time basis. The Administrative control
of the authority is under the Chairman, PSEB. The headquarter of the authority
are at Patiala. The authority is empowered for site checking & holding of
meetings at different stations, if situation so warrants. The decision of the
authority is final as for as PSEB is concerned.
> Head of the Body:
The Chairman of each committee is the head of the Committee.
> Address of main office and its branches:
of circle level Dispute settlement Committee & Zonal level Dispute
Settlement Committee is the concerned office of Dy.C.E /S.E/DS and concerned
Chief Engineer/DS. The office of Dispute Settlement authority is Shakti Sadan,
Opp. Kali Devi Mandir, The Mall, Patiala.
> Frequency of meetings:
DSCs ?at least once a month (min.)
DSA - four meetings in a week.
> Can Public participate in the meeting
The concerned consumer or his representative.
> Are the minutes of meeting prepared
Yes, the minutes of meeting are Prepared.