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Salient Features of Customer Care Centre
- Computerized Customer Care Centre has been opened in the office of CE/Op. Central
Ludhiana to provide Single Window Service to consumers of East & West circle
(Ludhiana
city ) to provide following services at single point. From 1/2007 and running successfully
.
- Time bound redressel of consumer grievances/complaints.
- To provide other services such as registration of applications for new/extensions
cases in respect of all categories of connections at single point.
- Providing facility of deposit of
bills for senior citizens, ladies, Government employees, PSEB employees, handicapped
persons etc at one place under single window
- All works registered at Customer Care Centre Ludhiana are being monitored by this
office till the clearance of case and consumer/applicant is also being kept duly
informed about the progress of his/her case.
RECOVERABLE DEFAULTING AMOUNT (PDCO & OTHERS)
Sr. No. |
Name of
Circle |
Recoverable Defaulting Amount
Ending 2/09 |
Defaulting amount
recovered during 3/09 |
Defaulting amount
accumulating during 3/09 |
Recoverable Defaulting amount ending 3/09 |
1 |
East |
477.77 |
213.35 |
166.07 |
456.39 |
2 |
West |
735.55 |
454.59 |
878.08 |
710.49 |
3 |
Suburban |
212.51 |
90.68 |
70.21 |
198.61 |
4 |
Khanna |
274.00 |
128.08 |
108.15 |
231.71 |
|
Central zone |
1699.83 |
886.7 |
1222.51 |
1597.2 |
MONTHLY PROGRESS REPORT FOR THE MONTH OF 03/08 REGARDING RELEASE OF CONNECTION
Sr. No. |
Category |
Progress for the
Year 2008-09 |
Total |
|
|
Upto previous
month (2/09) |
Progress during
month 3/09 |
|
East
Circle |
|
|
|
|
1 |
GSC |
6275 |
1229 |
7504 |
2 |
ISC |
128 |
14 |
142 |
3 |
AP |
29 |
0 |
29 |
4 |
OTHERS(BS,SL) |
18 |
0 |
18 |
|
Total |
6450 |
1243 |
7693 |
West
Circle |
|
|
|
|
1 |
GSC |
10247 |
1598 |
11845 |
2 |
ISC |
230 |
49 |
279 |
3 |
AP |
0 |
0 |
0 |
4 |
OTHERS(BS,SL) |
36 |
0 |
36 |
|
Total |
10513 |
1647 |
12160 |
Suburban Circle |
|
|
|
|
1 |
GSC |
5320 |
1354 |
6674 |
2 |
ISC |
84 |
7 |
91 |
3 |
AP |
288 |
34 |
322 |
4 |
OTHERS(BS,SL) |
1 |
0 |
1 |
|
Total |
5693 |
1395 |
7088 |
Khanna
Circle |
|
|
|
|
1 |
GSC |
4964 |
2280 |
7244 |
2 |
ISC |
124 |
18 |
142 |
3 |
AP |
540 |
27 |
567 |
4 |
OTHERS(BS,SL) |
5 |
0 |
5 |
|
Total |
5633 |
2325 |
7958 |
Central Zone |
|
|
|
|
1 |
GSC |
26806 |
6461 |
33267 |
2 |
ISC |
519 |
88 |
607 |
3 |
AP |
4006 |
61 |
4067 |
4 |
OTHERS(BS,SL) |
60 |
0 |
60 |
|
Total |
31391 |
6610 |
38001 |
No. of Distribution T/Fs capacity-wise ending 3/2009
Capacity |
East |
West |
Suburban |
Khanna |
Total |
5 KVA |
23 |
0 |
0 |
0 |
23 |
6.3 KVA |
47 |
30 |
1560 |
1131 |
2768 |
10 KVA |
8 |
21 |
1200 |
1051 |
2280 |
15 KVA |
1 |
0 |
0 |
0 |
1 |
16.3 KVA |
13 |
3 |
153 |
222 |
391 |
25 KVA |
154 |
166 |
3208 |
2779 |
6307 |
50 KVA |
0 |
6 |
28 |
51 |
85 |
63 KVA |
348 |
498 |
4292 |
3958 |
9096 |
75 KVA |
0 |
0 |
0 |
2 |
2 |
100 KVA |
1438 |
2085 |
3207 |
3469 |
10199 |
200 KVA |
1155 |
1492 |
252 |
338 |
3237 |
300 KVA |
359 |
395 |
35 |
30 |
819 |
400 KVA |
3 |
11 |
1 |
4 |
19 |
500 KVA |
290 |
286 |
6 |
19 |
601 |
630 KVA |
1 |
0 |
0 |
0 |
1 |
750 KVA |
8 |
6 |
0 |
0 |
14 |
800 KVA |
0 |
2 |
0 |
0 |
2 |
1000 KVA |
11 |
11 |
0 |
1 |
23 |
TOTAL |
3859 |
5012 |
13942 |
13055 |
35868 |
No. of Grid Substation feeding Central Zone
Sr. No. |
Name of
Circle |
No. of Grid Sub Stations |
|
220 KV |
132 KV |
66 KV |
33 KV |
11 KV T/F |
11 KV
Feeders |
|
1 |
East |
3 |
0 |
26 |
0 |
3 |
162 |
|
2 |
West |
1 |
0 |
0 |
0 |
1 |
204 |
|
3 |
Suburban |
3 |
1 |
18 |
1 |
0 |
229 |
|
4 |
Khanna |
4 |
3 |
24 |
0 |
0 |
363 |
|
|
Total |
11 |
4 |
68 |
1 |
4 |
958 |
|
Sr.
No. |
Name of
Circle |
Total no. of connections
ending 3/09 |
Total Load in KW |
GSC |
ISC |
T/W |
GSC |
ISC |
T/W |
1 |
East |
181284 |
11785 |
3302 |
484880 |
940855 |
13892 |
2 |
West |
266277 |
14950 |
5005 |
1012611 |
794617 |
20868 |
3 |
Suburban |
212085 |
2722 |
53738 |
353955 |
152657 |
327870 |
4 |
Khanna |
217015 |
4434 |
48383 |
414783 |
749263 |
323024 |
|
Total |
876661 |
33891 |
110428 |
2266229 |
2637392 |
685654 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
TELEPHONE NUMBERS OF OFFICERS OF CENTRAL ZONE PSEB
LUDHIANA
Sr. No. |
Name of Officer |
Designation |
Name of
Office/Divn. |
Mobile |
Tel. (Office) |
1 |
Er. B.S. Bath |
Er.-in-Chief |
Central Zone |
9646111502 |
2455001 |
2 |
Er. J.S. Bedi |
Dy.CE/HQ. |
Central Zone |
9646111503 |
2455377 |
3 |
Er. C.S.Mann |
SE/Admin |
Central Zone |
9872511504 |
2455576 |
4 |
Er. Surinder Singh |
Sr. Xen/Works-I |
Central Zone |
9646111509 |
2460303 |
5 |
Er. Sukhjot S Sidhu |
Sr. Xen/Works-II |
Central Zone |
9646111510 |
2458372 |
6 |
Er. H.S. Randhawa |
Dy.CE/Op. |
East
Circle |
9646111508 |
2450369 |
7 |
Er. Isher Singh |
Addl. SE/Tech. |
East
Circle |
9646111529 |
2450689 |
8 |
Er. Kuldip Singh |
Sr. Xen/Op. |
City Central |
9646111532 |
2744403 |
9 |
Er. H.S. Jogi |
Sr. Xen/Op. |
Focal Point |
9646111533 |
2673982 |
10 |
Er. H.S. Gill |
Sr. Xen/Op. |
CMC Divn. |
9646111530 |
2222562 |
11 |
Er. Punardeep S. Brar |
Addl. SE/Op. |
Sunder Nagar |
9646111531 |
2630080 |
12 |
Er. Mohinder Pal |
Addl. SE |
Grid Mtc. City
Divn. |
9646111534 |
2740227 |
13 |
Er. P.S. Gill |
Dy. CE/Op. |
West
Circle |
9646111507 |
2455000 |
14 |
|
Sr. Xen/W&I |
West
Circle |
9646111523 |
2457274 |
15 |
Er. P.K. Gupta |
Sr. Xen/Op. |
West
Divn
. |
9646111528 |
2448349 |
16 |
Er. Jagtar Singh |
Sr. Xen/Op. |
Model Town |
9646111620 |
2450926 |
17 |
Er. Kulbir Singh |
Sr. Xen/Op. |
Janta Nagar |
9646111526 |
2490974 |
18 |
Er. Jagjit Singh |
Addl. SE/Op. |
Estate |
9646111527 |
2511233 |
19 |
Er. Mahinderpreet Singh |
Sr. Xen/Op. |
Aggar Nagar |
9646111525 |
2454046 |
20 |
Er. Charanjit S. Brar |
Sr. Xen |
APDRP |
9646111524 |
2450330 |
21 |
Er. Rachhpal Singh |
Dy. CE/Op. |
Suburban Circle |
9646111506 |
2455453 |
22 |
Er. Gurpreet Singh |
Sr. Xen/Tech. |
Suburban Circle |
9646111517 |
2456203 |
23 |
Er. Kulwant Singh Sandhu |
Sr. Xen/Op. |
Lalton |
9646111518 |
2806062 |
24 |
Er. Sanjeev Prabhakar |
Sr. Xen/Op. |
Adda Dakha |
9646111520 |
2878159 |
25 |
Er. S.S Sidhu |
Sr. Xen/Op. |
Jagraon |
9646111519 |
223261 |
26 |
Er. Jagdev Singh |
Addl. SE/Op. |
Raikot |
9872511521 |
264652 |
27 |
Er. Gurjant Singh |
Sr. Xen/Op. |
Ahmedgarh |
9646111522 |
240493 |
28 |
Er. Yogesh Tandon |
Sr. Xen |
Grid Mtc. |
9646111535 |
2464773 |
29 |
Er. G.S. Virdi |
Dy.CE/Op. |
Khanna
Circle |
9646111505 |
226098 |
30 |
Er.
Ajmer
Singh |
Sr. Xen/Tech. |
Khanna
Circle |
9646111511 |
225029 |
31 |
Er. Balwant Kumar |
Sr. Xen/Op. |
Khanna Divn. |
9646111514 |
225471 |
32 |
Er. Gurtej S Chahal |
Addl. SE/Op. |
Sirhind |
9646111515 |
229288 |
33 |
Er. Baljinder S Sidhu |
Sr. Xen/Op. |
Doraha |
9646111513 |
257056 |
34 |
Er. Gursharanjit Singh |
Sr. Xen/Op. |
Amloh |
9872511516 |
230289 |
35 |
Er. Surinder K Manrao |
Sr. Xen/Op. |
Gobindgarh |
9646111512 |
255088 |
36 |
Er. Sohan S Ahluwalia |
Sr. Xen |
Grid Mtc. Divn. |
9646111536 |
226725 |
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